Mortgage

I standed for 15 minuts in the business line on Saturday cause I had a deposit. Nobody aknowledge my presence after a while I asked how come the non business line is going so fast and nobody is asking me for something and they told me that on Saturday there's no business line... What the hell !!! they could of told me that way before and I had to go back to the end of the non business line...Not professional at all. They did not even care...There is no way I could of known this specific detail ... not written anywhere. I will try to convince the owner of the company to change bank...worst service ever (or maybe the race thing played a role)

Super great service

Very professional and efficient! A pleasure to work with :)

My boyfriend took 2 mortgages in ottawa from Michel. He walked us through the whole process and the turn around was amazing. The guy from BMO was still waiting for an answer and we were already good to go with TD.

Not only are the people at Castleton efficient, organised and professional, they are really great and friendly people. Their objective is to help the clients resolve the issue and have their best interest at heart, truly. I highly recommend their services!

C'était correct bonne banque

I normally really like this bank but recently I had the "do you speak French" line pulled on me. I hope that this was a one time deal. I expect the bank to have fully bilingual employees.

One of the many branches of RBC

Long lines. Very pushy. They are often trying to sell you more accounts.