Mortgage

We conduct our personal and business banking at the deforest branch.Everyone is so helpful,from deposits to our new auto loan

Fantastic Customer Service

I had an amazing experience. Fast closing, very helpful in answering all of my questions. Ryan is the guy you want helping you get your credit answers and all your needs met.

This branch is very helpful but the overall company has issues. I have had two frauds issues on my account within 2 months. And they charge me the service fee even though I have direct despot set up. Whatever you do don't go with Old National

Very nice people Very helpful They gave me extra attention when I needed it.

Horrible service, I wish I could give them negative stars! My husband and I went in to get preapproved on a mortgage. We both have great credit, which was run at our appointment. Two months later, we still haven’t heard back from them. I did follow up with the loan officer a couple weeks after our appointment regarding our application status, and her response was to imply that I’m impatient! In the meantime, we were able to get a preapproval letter from another lender, in a matter of hours, and have put in an offer on a home. My guess is that this loan officer was not wowed enough by our modest means and the low commission she would get from the sale. However it is scammy to run someone’s credit and then not even follow through! We now have an additional ding on our credit scores for no good reason. Coincidentally (?) my credit card was also hacked shortly after this encounter with Fairview. I don’t recommend this place unless you’re looking to get disrespected. Perhaps money talks though.

I worked with Barb Miller for my first home. As a first time homebuyer I was pretty uninformed. Barb made sure I understood everything and she got us everything she could for our benefit. I couldn't imagine working with another lender ever again for our future purchases because we were treated so well here. I felt cared about, taken care of, and felt that my interests were the priority. I can't recommend them enough, if you are looking to buy a home; definitely use PrimeLending and Barb Miller!

We could not be more please with our service we received at Waterstone Mortgage from Laura Stanfield! As first time home buyers, we had no idea the kind of paperwork and such that was needed along with the process. Laura and Gina did an excellent job of helping us through the process very quickly. They made sure to give us deadlines to get our proper paperwork in. Their communication was excellent and they were very easy to reach and responsive through emails and phone calls. They made the mortgage process a breeze and we closed in under a month (on our expected closing date)! We couldn't be more please with their excellent service, their attention to detail, their timeliness, and their professionalism. I definitely recommend Laura and Waterstone Mortgage to anyone and we can't thank them enough for getting us into our new home!