Mortgage

I have recently gotten the chance to work with Will and highly recommend him to anyone who has an upcoming financial needs. He will walk you through every step of the way.

Great staff.

This is a great branch! They've always been very helpful, as the one in Downtown Columbus!

Worst mortgage experience ever. DO NOT go through them. Not only did my loan officer mysteriously disappear 2 weeks before I was supposed to close on my house, the new officer forgot to tell me important pieces of information until the day before I was supposed to close. I closed 2 weeks late and almost lost my offer from the seller because it was so late. Additionally, they sent incorrect information to the underwriter based on information they "thought" they'd heard from my Realtor which caused me to have send in additional documents and letters stating that it was not true. After the loan, I got a letter that my insurance was incorrect despite the fact that they had spoken directly with USAA (my insurer) and confirmed everything before I signed. I had to spend another 2 hours on the phone taking care of that issue myself. They don't keep track of all the info I was sending them and had to ask me for things multiple times. They also had no common sense to let me know what items I needed in by what time or follow up during the process - I had to call and ask about everything and when they did remember things it was way later and caused a lot more stress for me. On top of all this, I was treated like a child the entire time - they seemed very unprofessional via email and phone and Irene was flat out rude. I wish I could start over and go through someone else, but too late now. My Realtor said she'd never seen anything like this before. I expected more from a major institution like SunTrust but I guess not. The only good thing I can say is thank goodness it's over.

I can't say enough great things about home place mortgage! Seth made everything so easy for us when buying our first home. My husband and I had no experience with the housing market and home place helped us so much with every step. The best part, to us, is that he was available anytime for any questions we had and was always so on top of things. If you are looking for a lender, there is no better place to go!