Mortgage

The customer service can be slow.

Awful service. Needed to verify information, and the "team members" kept giving me different information. I was told one person was the manager, and the next time I called I got a different name. Not sure if they started to recognizing my office number, but every time I pressed 3 to speak with someone the line would get disconnected, happened three times, so then I called from my cell phone and just so happens I was connected without an issue. I told the rep about how I was cut off three times in a row from my office line, and the response was, "Okay, how can I help you?" No apology or trying to make sure my experience was corrected. I never write reviews, but my experience was genuinely terrible.

If your shopping for a mortgage, this is who you want to work with. Not only did the entire process go according to plan, but this team is the best in the business. Respectful, responsive, and beyond helpful. More than a pleasant experience. Keep it up.👍👍👍

Multiple mistakes on Loan Estimates and Closing Disclosure. Terrible communication and inefficient responses. They made the house buying experience even more stressful than it already was.

I have not taken out a substantial loan before and did not realize all of the red tape involved. Cameron Walters, Grant Canada, and Karin Holahan made my experience worthwhile. They explained every step of the loan process and was always available to take my calls, emails amd text messages. Everyone was patient, supportive and positive. This was especially important to a nervous, first-time buyer. I appreciate the work you put into helping me purchase my own home. Thank You! Dale Branham

Equity Prime Mortgage took their duty to another level! Thank You Freddy Cova! Thank You Kelly Wison! Thank You for giving me the chance to begin a new chapter in my life, something that was only possible through God and you guys! May God continue to bless your life!

After shopping around for a great mortgage company John at Movement Mortgage was able to get the job done as promised. The best mortgage service I have ever dealt with. Thanks John

Worst mortgage brokerage firm in Atlanta. Communication skills are deplorable. If you wish you get your buyers Financed or are a first time Home Buyer Do NoT Use this company. Absolutely aweful cost me and my clients time and money.

As, a real estate broker and investor, I have to really show great appreciation for Mr. Jim Dean at Bright Path Mortgage. He was the most knowledgeable and responsive loan representatives I have worked with. He covers all of the details without question. His customer service was fantastic! The one quality that sticks out most to me was his communication. I will gladly work with him again, as well as refer all of my real estate clients to him. Thanks Jim!

A+ got my mortgage for a property in the burbs

Theyll force you to get life insurance and car insurance from one of their partners so that they can get a kickback from the insurance agent. They also don’t return phone calls when you bring these concerns up. Don’t do business with J. Helmly. He’s a con artist.