Mortgage

Smooth refinancing!!

Seth Stefanko was our loan officer, he helped my wife and I purchase our first home. Seth was nothing short of amazing through the whole process, he is very prompt and we never had a break in communication while we were in contract. Seth's level of attention to detail really put us at ease being first time home buyers, he made sure to explain every document before having us sign it. Our Realtor was very impressed how prepared we were already being pre approved and having everything ready and in order to expedite the process, we owe this all to Seth. After closing Seth even took the time to explain possible ways to help us in the future with our loan he even made sure we got the maximum amount of reimbursements possible. Seth left my wife and I with a wow feeling and he set the bar extremely for customer service and taking care of home buyers. I will recommend and insist anyone who is thinking of buying a home to go with seth Stefanko.

My first visit to this bank will be my last. I went with the simple purpose of obtaining larger to include with a card as a wedding gift. I had $140 in $20 bills and $10 in $5 & asked for a $100 and $50 bill. The teller was pleasant enough, until she informed me that I would not be able to be granted this service unless I had an account with PNC. Is that not absurd? Firstly, this is American currency, at a bank dealing heavily in American currency. Second, this is a single, small transaction, but lastly, this information, this policy is somehow supposed to endear me to PNC? Somehow supposed to make me want to become a PNC customer? Thanks but no thanks. I walked the few extra blocks to Fifth Third Bank in Fountain Square where they happily made the exchange without asking whether I had an account there. That is one of many reasons why I in fact do.

Love PNC, this neighborhood is a bit rough, but this branch tellers are nice!