Mortgage

I would look other places for your mortgage. While I finally got mine done they never wanted to do there job and always pushed it off on me and then they had everything screwed up at closing. Not really sure why I paid a closing fees to them as they didn't do or answer any of my questions. Just always pointed fingers and then screwed up what they did do and the title company had to fix it

Friendly service and home town pride

Staff is friendly and efficient, very helpful.

Good. Bank to have real handy an all there arm machines. All over make it ease to get what ya need

A good bank. Friendly to customers. Lots of new services.

(CAROL TWIST IS Horrible Horrible!!!!!!!!) Never use this person not only can she not do her job. She will also treat you like a piece meat on a hook, and she will also waste your time. She will never answer the phone during normal hours, and only works when its convenient for her. That means that she will call you at 10:30 at night to work on your loan. After you called her, and texted her ALL DAY. So what was suppose to take that day to pre-qualify took her almost week. Then to tell you that she never did anything with your paperwork. She will curse, scream at you and hang up after sending me SOMEONE ELSE credit report. (which is illegal) Never to find out if you even pre-qualified or not. I am solder and this woman treated me like I was a dog though the whole process. SO Please Don't even waste your time with this person or this company.

Justin Pittman, at First Mortgage Company in Owasso, went above and beyond in helping me secure the best financing possible for my home loan. I called to compare rates and loans with less than 3 weeks to closing. I can honestly say he worked hard to earn my business. His knowledge and ability to really listen to what I needed was evident from our first conversation, and he delivered. I highly recommend giving Justin Pittman an opportunity to earn your business!

Incredibly helpful with the mortgage lending process! They helped me get my first home and although it was a little confusing, they were there to answer any question!

The McLaughlin Team was a pleasure to work with made the home buying experience amazing. Always available for questions and there with you through the entire process ensuring a smooth transaction. Great group of people!!!

I have know Patrick professionally and personally for a long time. He is one of the most knowledgeable and determined Mortgage Lenders I have met in the business. If you are looking to secure a loan for your next home purchase make sure to call him.

Do not purchase a home through this company. Below is my story. This company is an absolute nightmare and has no business being in business. In March, 2017, I received notice that my escrow account suffered a shortage. I contacted Gateway Mortgage Group ("GMG") to discuss the issue. At first, I got nowhere. Frustrated, I sent a certified letter to their registered agent on June 12, 2017, complaining I had made all my payments on time as required by the mortgage agreement. Gateway issued an acknowledgment letter on June 19, 2017. Associate General Counsel submitted a written response on July 12, 2017. Her response indicated that GEICO (my auto insurance carrier) provided proof of coverage and requested payment. GMG paid GEICO. This information was incorrect as my insurance was through Casualty Corporation. I never received a telephone call from anyone at Gateway before payment was made to GEICO. I corresponded with Counsel for the month of July and learned that I needed to request a reimbursement from GEICO. Counsel provided payment options to me via written correspondence on August 15, 2017, advising that my total shortage was $2,083.64. On August 17, I transmitted a check to Counsel for $3,083.64, the full amount of the refund from GEICO. This check cleared my account on August 22, 2017. During the midst of this, Casualty Corporation contacted me and advised that they were not being paid. I had to make several additional out-of-pocket payments to them to maintain my homeowner's insurance policy. In the midst of these negotiations, GMG harassed me with constant phone calls and letters from individuals in their customer service department. They even sent someone to my house who left a note taped to my front door asking me to "call my mortgage company." Sometime between March and the present, GMG issued a letter to the Credit Bureau advising my mortgage was severely delinquent. I had to purchase a new vehicle and am currently stuck with a 6.99% interest rate on a 2016 vehicle. My previous auto loan carried a 0.9% interest rate. The credit department told me my score over 100 points. One of my credit card companies, American Express, issued a letter to me advising my credit limit decreased by $10,000.00. Frustrated, I reached out to Counsel. She attempted to get her Credit Department to issue a "Credit Correction Letter." I waited and did not receive this letter. Finally, I sent an e-mail threatening to file a lawsuit if the letter was not produced. GMG issued a letter to me advising that they wrote a correction letter to the Credit Bureau.

This is the 3rd time I have used Platinum. Outstanding service, would not use anyone else.