Mortgage

My Fiancée and I worked with Michelle Morrissey, It was the best experience one could ask for. She always looked out for what is best for us and was there on a professional level as well as a personal level. Could not have asked for anything better

Terrible experience, lack of communication and support, 50/50 chance of getting in contact with my loan coordinator. Indifferent to what the customer is experiencing. Failed to provide critical information per home purchase agreement. Lots of apologies from the coordinator and her manager but not a lot of results that weren't proactively sought by me. Would've been an utterly terrible experience if this was a first time home purchase and I didn't know the process at all of how to purchase a home and could resolve the issue without their support. Added insult to injury by requesting a feedback, replied with negative reviews, responding department spent months deliberating before calling me back to tell me they didn't find any issues or deviation from bank policy and would not be pursuing the matter further. I will never do business with WF after I refinance my loan through any other company. I won't even use the car loan service as a result of this poor customer service.

Scott and the American Pacific Mortgage team are fantastic! I am a first time home owner with an incredibly busy job. Scott was so accommodating to my needs it was absolutely perfect. He was able to come to my work to snag papers when I couldn't make it to the office, take my texts and calls a weird hours and answered my 8,000 questions with honesty and integrity - Fast! I could not have asked for a better experience for a first mortgage.

Todd was incredible. He was always available and his wealth of knowledge left us feeling confident every step of the way! We highly recommend him.

Sound advice. Timely response to questions.

They are awesome