Mortgage

If I could give this review zero stars, I would. I'm not sure that I could have had a more terrible experience. I took my business to Mike Felton at Wells Fargo with a complicated home mortgage after my original lender realized that her company wouldn't be able to lend on the property the way it was currently titled. He was well informed about the issues pertaining to this particular property, and assured myself and my realtor that he would have no problems completing the loan. Unfortunately, he realized the day before the property was scheduled to close that he would, in fact, not be able to loan on this property, and for the exact same reasons that my first lender had pointed out much earlier in the process. I found out through my realtor that Wells Fargo would be unable to complete this loan for me, and while Mike's underwriter had the decency to offer his condolences, I never heard from Mike Felton again. Mike Felton is unorganized, lacking in people skills to the point of rudeness, and incompetent in his position. His shortsightedness cost me time, money, and an extraordinary amount of stress. He has created major issues for me that I am still currently dealing with, including the issue of homelessness as I had already put in my 30 day's notice with my apartment managers multiple times in order to accommodate for the extra time Mr. Felton claimed he needed to get the loan underwritten, and I now had no house to move into. I highly recommend steering clear of both Mr. Felton and Wells Fargo as a financial institution.

Amanda is so passionate about mortgages and helping families straighten out their finances so they can purchase a home. She goes above and beyond to make the whole process as stress-free as possible. I look forward to working with her again in the future. Highly recommend!

Visited the Ladysmith RBC yesterday with my father as we had to settle some estate details as my mother passed away earlier this month. Upon entering the bank there were several tellers/staff that warmly greeted us. We were swiftly serviced and directed to our meeting with Megan Newton a banking advisor. She was warm & friendly and was prepared for our meeting. She educated us on the status of my mom's affairs at the bank and provided insights on what we had to do. Once done the immediate tasks she offered us future guidance and made us feel welcome to reach out for any future help we need. During this difficult time and meeting with different insinuations/businesses this encounter exceeded expectations. Thank you RBC Ladysmith and specifically Megan Newton!

I have used this company several times to get a mortgage - and I have been very satisfied with them. Both Kevin and Jason put a great deal of effort into finding the right mortgage and they will fight for you (I wasn't the easiest to qualify for mortgages because of my self employment). A+

Bill is very efficient and fast, we got our mortgage approved and bought our home within a month.

I just had a phone conversation with Agyapal from the Nanaimo branch - he provided a fantastic service, helped me with my query in a speedy manner and even informed me about additional services available to me at no cost. A fantastic service - thanks RBC!

Well it is hard to forget ResCom Mortgage Solutions, they took care of a situation of mine by providing me with the help I needed to secure a private mortgage, which got me out of a financial bind. Thank you ResCom!