Mortgage

Had no problem.

Be nice to the people that work here!

The employees here are extremely friendly and professional. Ran like a perfect business. Just be nice to the people that work here. Always follow the Golden Rule just treat people how you'd want to be treated. Just do that everywhere like to everyone. But back to the bank. This Bank just got an overhaul, new interior new seating area new offices for loan conversation. Lobby has an amazing feel to it. I would prefer more of a refreshment station, maybe a glass Coke or a glass Pepsi while I'm in line. I've been to other banks in the past that have done that, they also had popcorn. But that apparently doesn't make the bank great, that Bank closed down after a few years. This Bank also has a very clean parking lot, please keep it that way, don't throw your trash outside. Don't litter. So yes this is my overall review for the bank, First Tennessee Bank. If you read this entire review of I thank you. You are a fantastic person! I hope you have an amazing day!

Incredibly professional and knowledgeable staff that are willing to do whatever it takes to get you approved for a loan. However, they aren't like those Quicken Loans places and won't just approve you without telling you how the loan will impact your life on a monthly payment basis. Had several loans through this bank now, and have never had a bad experience. Tammy and her staff are the best loan originators in the city: Cleveland, Chattanooga, wherever. They know all the changing lending laws, and if your unable to get approved for a loan, trust that they've tried every way and every loophole to get you there. No predatory loans out of this establishment! Love them.

I Serve Lending has been so easy to do business with, especially Ben Stewart, who I have dealt with personally through this transaction. He has been helpful and professional all along the way. Really everyone has been such a pleasure to deal with. I would be happy to recommend them to anyone. Thank you.