Mortgage

I have never heard of a bank where they were turning down businesses even if the person was getting change from a 20$.Very rude.when I said excuse me.than was when she asked for I.D and gave me changes.I am sad Royal Bank has workers like This!

Long lines and slooow service. Be prepared to wait.

A smaller RBC branch with a small parking lot in the back and lots of street parking available. ATM and teller service.

We were extremely pleased with the personal and expert service provided by Andrew Mah. In addition to being first time home buyers, our situation was very unusual and challenging with our finances being very difficult to explain to potential lenders. From our first inquiry through to mortgage signing, Andrew was consistently accessible, helpful and encouraging; ultimately securing an attractive financing agreement under terms that addressed our unique situation. Our process was not without challenges and Andrew took the time to explain the complications and our potential approaches to finding solutions in a manner that was professional and understanding. Without question we will seek Andrew's assistance in addressing future mortgage needs as well as recommending friends and family. - Steve Pitt Meadows, BC

I got really good service here from my banker, and there's free parking as well.

The staff is very helpful and friendly with teenagers and people with disabilities.

Clients and myself are beyond happy with Camilo’s services and his team’s. They were fantastic to work with. They make the impossible, possible for my client! Looking forward to working with him again!

Great people

Pretty good bank.

Only go if you have half an hour to spare waiting to talk to a teller. Not only that, but some crazy lady was ranting about god to other customers and the staff at RBC didn't lift a finger. Open longer than other RBCs near my work but will be avoiding coming here in the future.

Worst customer service, rude and helpless staff

Worst bank. 👎

I had a horrible customer service experience at this location on Friday October 6th at around 4pm. After the teller couldn't help me with my deposit of over $10,000 I politely requested to speak with their branch manager. I could see the branch manager sitting in one of their glass offices and I could also see her talking to the teller who went to call her out for me. After waiting for 15 minutes she finally came out to 'help me'. She was not even looking at me when talking to me and it felt like she just wanted to brush me off. I told her calmly that the service I was receiving was either a poor quality or she was simply being inconsiderate and maybe I should switch to CIBC or TD. She replied saying "yes you should go to another bank". I have 3 business accounts with that location and one personal account. I have deposited over a few hundred thousand dollars in these accounts combined in last couple of years. I am considering closing all my accounts. I found the branch manager to be rude and extremely unprofessional. Unbelievable! I was very dissatisfied with the treatment I received at this branch so I drove to the other RBC branch on 6th and 6th. There I was received with professionalism and quality customer service and did my banking.

I always need change for my business, but they are always short on something! Haha but overall friendly people and pretty local.