Mortgage

Courteous, friendly, and respectful tellers. Quick with transactions and knowledgeable about products and services offered. Only negative is no RBFCU ATM offers cash deposits. Great bank!

great customer service and banking expierence.

From Citibank to BB&T, I thought it was cool still having the Bank I bank with near by. Til this month that a Life Insurance I had signed up for went in to withdrawal way earlier then date agreed on. So I ask bank to put a block to stop the Insurance from going into my account, due to me canceling the Insurance for not following through with the agreement. Well I was of course charged an overdraft fee. After asking for the block, the bank BB&T charged me another fee of overdraft. So yes the block worked on the Insurance from getting into my account. But surely didn't keep BB&T from adding more to my overdraft. Jus not happy with the outcome. Any details that were explained, that was never explain of the Bank continuing charging me more overdraft fees.

RN @ DRIVE THRU N AGAIN TOO MUCH CARS N PROBABLY 1 TELLER SERVING ALL 5 LANES...U GUYS NEED MORE TELLERS

Just had an altercation with a mad man in his truck while going through the atm line Very immature and violent. I know where im not going back . 2/3/18 3:49 pm

Very slow, understaffed. Be ready to wait an hour just to deposit at this location.

Started the NACA process in December 2017. Looking forward to continuing the process and getting a home for my family in the next few months. No down payment...no closing totally awesome for middle class family!!!!

I had a great experience and would recommend using them for your mortgage needs.

This is an old Bank of America location.