Mortgage

Called 3 times, never answers and doesn't return calls.

Best bank i know, good services, friendly employees. Thank you.

Thanks to Anthony & the team over at Gateway Mortgage, my refi loan closed in 21 days. Would have probably been sooner if I would have gotten all my docs in on time & followed instructions better. Thank you guys for being so patient with me.

I went with my daughter to Guild Mortgage in Rockwall. She was purchasing her first home. I do not have a high standard for realtors or for anyone involved in the mortgage industry, but this was without doubt the worst experience I have ever had. I found the staff unorganized, rude, and ineffective at accomplishing anything (other than wasting time). The manager Crystal was worse, and some of what she told my daughter was totally incorrect. They really wanted to do her mortgage, but we went with another mortgage company that wasn't as hard to work with or as incompetent.

Sherri Crayne is a true professional who always will get your mortgage closed on time.

Shelly Willoughby, best in Tyler, worked with me on my loan and always has the answer for any financial question I have.

I cannot give a more enthusiastically positive review to this bank. Not only are the branch and people I normally deal with (Market Square in Tyler TX) courteous and professional, every branch I work with seems to always put customer first. I have for years had business and personal accounts with CNB, plus numerous loans. They have always been very competitive with their loans and have extremely efficient and personal (that's a tough combo to master) loan processing. Extras: They have a nice banking app for my smart phone and they accept check deposits from my smart phone.