Mortgage

fantastic mtg processors!

Todd has been fantastic both times we have bought a new house. Our purchase earlier this year involved us getting into a situation with multiple offers on the house. Todd was great and always responsive as we made our way through the negotiations. Part of the feedback we got from the seller's Realtor was Todd's strong reputation factored in as a plus when they were comparing the offers. I recommend Todd without reservations. Top notch all the way.

I highly recommend Cody and his team. They were able to answer every question and responded very quickly. They are very dedicated to what they do.

Aaron and Yvonne were extremely thorough with the loan process and made sure there would be no surprises. They ALWAYS answered my calls, emails, etc in a timely manner and never left me hanging (which I felt with some other companies I got quotes with). I had 30 days to close so I was in a bit of a frenzy and there was no issue getting the documents done well ahead of time. Thanks for making my first home buying experience pleasant!

This review is mostly for Cameron Breed and her team. I worked with her when I was purchasing my first home and I could not of had a better experience. She was very helpful during the signing process and explained the whole process very clearly. If you are looking for a home lender, I would recommend Cameron Breed.

I have purchased 3 homes in my lifetime, and this last purchased was going to be the worst if i had not met Michael. He made a confusing, but simple problem just that, simple. The other lender was trying to make me pay for things i thought were helping me, after further review, Michael really enlightened me on what was really happening, He came through with a professionalism that showed. I would not only recommend him to friends, but strangers as well. Everyone needs a lender who knows this lending game, and he's the real deal.

Wellsfargo though is a great bank with exceptional customer service, I hate dealing with staff at this location (including the manager). It has been over 7 months since our closing and the Manger still is trying to figure out a Gift Card Issue. At this time for me it is more about making the staff deliver on what i was promised than the gift card. I had to log a complaint at the executive level to get a response. Do not deal with any one in this location.

Josh Penland and his team (Pat Odom, Perla Morales, Allison Germann) are top notch. The realtor representing me and my husband (Jéan Bruns at Realty Austin) recommended them, and my husband had previous experience with Penland. My husband even said their processes have improved since the last time he bought a house - they have a system of updating a homebuyer every week about where we are in the loan process, and they’re very good about communicating promptly. When they make even the slightest mistake, they own up to it and fix it right away. Josh attended our closing and was very attentive to every question I asked, even offering me advice with an outside issue. This team made the home buying process less stressful, which is the biggest compliment I can give for such a stressful time. My husband and I could not recommend more highly the well-oiled machine that is Penland - Legacy Mutual. We are now happily situated in our new home thanks to this team!

My experience with Infinity Mortgage was excellent from start to finish. This was my first time buying a home, and I was really nervous going in because I knew next to nothing about the whole process. I had a friend just do a closing through Infinity recently and he had a good experience, so I decided to place my trust in them as well. From the very start, Jeanne Schull took the time to coach me on what I would need going into the approval, and what I should be doing to maximize my existing credit profile and rating. She was basically a financial adviser to me for a few months and it helped a lot in the end. As my pre-approval, then actual approval were taking place, I was ALWAYS kept in the loop by Jeanne and Anna Chambliss who handled a lot of the paperwork for me. I truly felt like they were working for me to get everything done as painless as possible and to keep me from stressing out (not an easy task with an 8 month pregnant wife and trying to close on a home). They were wonderful the whole way through and got me what I felt was a tremendous rate for a first time buyer with my credit. I would recommend them to anyone. Great team, very effective, and absolutely trustworthy.

I did not think it was possible,to close a V.A. loan in less than 30 days, but Mr Williams did it! Really helped a lot to have a loan officer stay on top things.

5 star service!!!!

Great customer service! Answered all my questions in a timely manner and will recommend friends and family.