Mortgage

I chose envoy mortgage because I thought that I would have a good experience using them for the purchase of my new home, but it turns out not. I will never refer anybody to envoy mortgage Because of how long they took to close out on my new home and because of the lack of communication towards the end. In the very beginning of the process, I informed Envoy Mortgage that I was visually impaired, and that it would take me some time to send all the documents that were required, which they understood. Everything seamed to be going great up until the middle of the process. After that, I rarely heard from the lender. Several times, my closing had been delayed. The first time we were delayed, was because of some lender requirements. After that, I had been delayed a couple more times, because of Corpus Christi and surrounding cities being affected by hurricane Harvey. Which I understand, and it was out of everybody's control. The home that I purchased had no power, because there was no meter. Therefore, it was out of my control that closing has been delayed due to a natural disaster. Because closing was delayed several times, I spent an excessive amount of money having to stay in hotels for several days. Once it came to my closing day, I was told to take more money on top of what I was asked to take to the table because they added more tax and interest, because they were late on closing on my home. Which was beyond my control. I should have been notified before hand that I would be charged more money for each day that closing was delayed. It wasn't right for envoy mortgage to inform me that I needed to take more money to the table just a couple of hours before closing. Because I have a disability, my income is limited.

Excellent work. These guys can do some creative things to get you approved.

You will love working with Crystal Friemel at First Community Mortgage in Temple, Tx. for your home loan needs. I have had many smooth transactions with my new home buyers at Kiella Homebuilders with her. A great company and Loan Officer ! Paul Burtchell New Home Consultant Kiella Homebuilders

Friendly staff.

We highly recommend Joy Bates and her team of professionals. We have refinanced with Chad and Joy twice. We would use their services again in the future without question. They provide outstanding help for their clients which has in turn let us share their financial services with our friends.We appreciate all they have done for us!! Troy and Irene Ross