Mortgage

Mr. Kelly is awesome.

I will recommend Steven to every of my friends who is in house market. Here is why. We met Steven at an open house and was impressed by his professionalism and personality. We are first-time home owners in the market, and have a lot of stupid questions. After couple weeks and several rounds of email communications, we found Steven to be very responsive, detail oriented, patient to understand our need and provide advise. We then decided to contract Steven as our realtor. His is very professional at setting up a timeline for us to do the house search step by step. We first browsed lots of properties online and communicated likes and dislikes, so he further understood our needs and analyze the pros and cons of each one. We feel much more educated in all aspects of home buying along the way. What impressed me the most was the actual visits of the potential new homes he has set up for us. Based on the previous understanding and communication, Steven prepared a list of houses that are tailored to our needs. Then for the two full weekends, that is four days, Steven drove us around Houston, including Pearland, Katy, Richmond, and Rosenberg, in almost every MPC we were interested in. This is his way to better understand the client's need and works pretty well for us. He did an excellent job putting himself in our shoes and think for us. We put in an offer on the spot when we visited a new home. All of us were impressed by that house and the price. Then Steven first asked us what did we think of the house, and communicated he thought this was the best one among all we have seen, and recommend we make an offer since this was a good deal and probably won't last long. We love the house and definitely agreed, and with the advice from Steven, we were very confident to make an offer on the spot. Steven stepped further to help negotiate the deal included all upgraded appliances. We definitely did much better than ourselves and that was goal for us as first-time home owner. Steven is dedicated in the whole process from start to finish, and is always responsive. We are living in the new home now and still thankful for having him as our realtor.

I've had major issues getting simple documentation from this bank. It seems that every time I go in for something, there is a reason or excuse as to why they cannot process the request. Along with a serious lack of communication, the bank just hasn't done much to keep my business. I would look elsewhere for my banking needs.

Dan was incredibly helpful, responsive and effiecient during my recent home purchase. From the beginning through the end, he showed great competency and customer service. I would highly recommend using this company!