Mortgage

SCOTT was so easy to work with and explained everything to us. He kept in contact with us and we could call or email him anytime if we had any questions about the process of our home loan. He found us the best loan for our needs..We would highly recommend Scott to anyone that is looking for a home loan.

Always helpful best place I've ever banked at!

Dealing with Tanner Agen was seriously awful. Our location was out of Appleton and the head agent was Jon Keuhn. This was our first time buying a house and I did a lot of research to see who would be the most helpful lender to work with. I really thought Cornerstone would be more helpful than they were. We pushed back our closing date multiple times because of ridiculous mistakes or just a general lack of attention to details. We were on him so much. Sent so many e-mails, asked so many questions, we were always met with assuring responses even when assuring responses weren't deserved. When I noticed the red flags, we contacted Jon Keuhn and told him the issues we were having with our lender. His answer was to call us and tell us we needed to increase our interest rate and didn't really help us with our issues with the loan guy as if somehow that would fix our problems. When we finally gave up and decided to not work with these guys they became panicked and started telling us weird things like if we just increased our interest rate percentage that we could close sooner (we'd already pushed back the closing date twice). It got to the point that we'd already given a 60 day notice to our rental and when it was time to move out, our house still hadn't closed (we thought we'd have a month to get the rental cleaned up and everything moved to the new house little by little). They didn't do anything for us, we'd put over $800 into their appraiser and we lost it all. Don't trust these guys. It won't matter how often you check in with them or how "on top of things" you are with them, they'll lie straight to you and leave you and your family without a home and without any money you give them. We finally just changed and were able to close 30 days after we went with Covantage. It was a way better experience. There's no accountability from this group.

Troy was excellent to work with! He is very knowledgeable in leading us through the process. I definitely recommend Troys's services if you are purchasing a home.

I had an account at associated for about 10 years. Deposited $500 cash and then when grocery shopping($200ish). Apparently associated puts a hold on cash deposits so I got an overdraft fee. Just one overdraft fee, right? No. They organized my charges so that 6 transactions I had the money for were put behind the grocery trip so I was charged for 7 overdraft fees. I don't know why anyone would want to work for such a dishonest company. I think it says something about their personal integrity. As far as a hold on cash deposits? There is a reason why Associated had to settle a class action lawsuit and it wasn't because they used honest business practices. I closed my account and they charged me a fee to close my account, pretty sure it was illegal but to never have to deal with these crooks again, it was worth it.

The bank is great. I love the people there. They treat you like family and are always smiling and happy to help.