Mortgage

Good service

No lines ever! Great service.

i just got off the phone with the lady that was "helping" me. what a rude unprofessional person, once she realized I would not be able to refinance with them her attitude was terrible, she started judging me ( my financial situation is a bit difficult ) and giving her advice ( if I needed one I would call my lawyer ) well she not only lost a potential client, but I will tell anyone not to use their services, go to your bank, credit union or larger financial institution to get good services without judgment or simply nasty person as your employee -yes whoever i hire and pay them i consider them my employee.

Mike Mammen is super friendly and efficient. He made our mortgage process pain free. He was in constant communication and always detailed with his answers to our many questions. Definitely recommend him!

No one I trust more than John Coats and his team for a mortgage loan. He is professional, relational, determined and informative. My wife and I felt very cared for throughout the whole process and always kept in the loop. I would recommend 10 out 10!

I had a horrible experience with them. They are a mortgage broker who deal with a lender named Provident, based in Colorado. They have good rates, about a 1/2 point lower than everyone else. However, the process was incredibly painful. It dragged on for two months. Every time I asked if they had all the documents they needed, they would say yes. Then a few days later they would request more documents. They also had very high up front fees. Their fee for a home appraisal was 800$. Every other lender I've dealt with charged around 400$. Valley Mortgage also charged a brokering fee of a few thousand dollars. They wanted documentation of transfers between bank accounts. They requested the same information more than once. After giving my credit card info for the home appraisal, their rep called me up with some problem about T-bill rates going up and needing to charge my credit card another 700$. I should have walked away right then and there. After I responded that I wanted to cancel the home appraisal and that I was consulting a mortgage expert, they called back the next day to tell me miraculously that T-bill rates had gone down and they didn't need the extra 700$ after all. I will never deal with this company again. Skip Valley Mortgage Financial and just contact Provident in Colorado. You'll save yourself lots of money by skipping the middle man and possibly spare yourself a horrible experience dealing with them.