Mortgage

Stellar service. Was able to close in a tight deadline. Communication was awesome i never felt out of the loop. I will Definetly consider them for any future purchase

I really appreciate Tim's knowledge and quickness in home mortgage transactions. He has helped a number of my clients obtain loan with great rates. I really enjoy working with a small local bank like VHB rather than bigger organizations where you are left in the dark and no flexibility in their processes.

very friendly people

I recieved excellent service at this branch. To a person, everyone was friendly and helpful and went out of their way on several occassions to assist me. I would not hesitate to bank here. Great customer service, great attitude, great branch manager.

I used Jawad Hamandi, with Potomac Mortgage Group. Mr. Hamandi is unreliable, unprofessional and rude. Uses rough language disrespectful and judging. I used him once and never use him again. He thinks he knows everything, so he doesn’t want to be argued neither agrees to question his proposals. Don’t recommend him, save time and find someone else.

Justin has completed 2 loans for me including 1 within the last year. He is professional, courteous and his firm stands behind him in getting everything done necessary to complete a loan on time and priced competitively. My experiences have been very positive and I can recommend him and Intercoastal highly.

0 stars if I could. Had a pre-approval in place, was working to have my builder approved for the 1 time close FHA Construction to Perm loan. Unfortunately, my loan officer was let go during the downsize as well. He was fabulous. There was no notification to me or follow up on his behalf. Reached out to a general email and was contacted by a 2nd loan officer. Again, communication ceased. I received a "Happy Birthday" email to which I responded questioning the lack of communication and was contacted by a third loan officer. I declined to continue business, as I wouldn't want this level of customer service servicing a 30 year mortgage. But, where does this leave me? Unfortunately, SOL and several credit inquiries later, to start over. Sucks when you put your faith, future and personal well-being in the hands of an organization who'd make poorly planned business decisions that effect their clients like such. Looks like the BBB it is.