Mortgage

After i applied, waited for over a month to get an answer from them. They ignored my calls and my voice mail. Finally I went there in person and no clear answer. Waste of time.

New bank. Easy to get in and out of.

I had a car loan with this bank originally, then decided to open a checking account. The process was so easy, Loren and Cory gave amazing customer service and everyone is super friendly! Highly recommend this bank!

Joe Jauch & JG Wentworth Home Lending did our refi and we couldn't be more pleased. Great rates & a personal professional experience. Joe actually made the process fun...which is saying a lot. Joe has been doing home lending for a long long time, so you can trust in his expertise. He is honest and will look out for what is in your best interest. With confidence & without hesitation I refer Joe to everyone who is buying or refinancing their home. For the love of all that is good and decent, do not call on LendingTree or Rocket for your home loan needs...use Joe who is local and is awesome!

Very helpful bank. Easy to become a customer. Makes you feel like a real person and not just a number.

Nice people, ripoff 28 bucks for checks and bad interest rates

I opened an account with this bank to use as a secondary account for "spending". I did not use the account for several months and then received a letter that I had overdrawn. After researching this problem I discovered that I DID NOT over-draw, they overdrew my account by charging me an inactive fee. The letter they sent me stated that they wanted to help me manage my finances more responsibly - as if to imply that I am not responsible with my finances. This was only a spending account anyways! I would never use this bank for my main accounts as I am way too financially responsible to chose this as my main source of banking. Their fees are ridiculous, their interest rates on credit is way too high, and the earned interest rates on personal accounts is way too low. I spoke to two people (one on the phone & one in person) and neither seemed interested in customer satisfaction. I decided to pay the fee & close my account, only then did someone finally offer to "refund" the fee. I told them it wasn't worth it. I keep all of my main accounts at Blue Eagle Credit Union, I have been a member with them for 28 years (way before they changed their name to Blue Eagle). They have never charged me ridiculous fees, always helpful & make customer satisfaction their top priority, and they have great rates! I will stick to using cash for my spending from now on, it's a much better option than using HomeTrust Bank. What a funny name, HomeTrust, you can Trust that you will not be happy with them.

Good people