Mortgage

This guy Tim Scott Wenk runs this company. (He has obviously posted below.) He has ripped me off for approximately $4800.00 in closing costs. I am filing criminal (false pretenses) charges against him this week as a result and an accompanying civil action. He has skipped with my closing costs and changed his phone number. He has pretended to have a mortgage deal in line for me and has basically defrauded me. STAY AWAY from this company. Bad news. A swindler.

I had a very nice loan processor that worked tirelessly to process my loan for the underwriter to decline the loan. We jumped through every hoop the underwriter requested for 5 months. I paid out $ 3,415 for inspections, and work on the property. I spent endless hours on paperwork. After 5 extensions I received a congratulations letter and final closing date. Two days before the closing I received a call notifying me the loan was denied by the underwriter because I went from a self employed employee to a full time employee for the same company seven months earlier. If the underwriter knew this during the 5 months of hurdles jumped why did they wait until two days before closing to notify me? Don't use Sun Trust. You can't depend upon their underwriters who think they can string you along for fun.

I have had houses and mortgages since 1995 and this is by far the WORST customer service EVER!!!!! I have sent over 60 emails and talked customer service representatives at least twice a week for months. This company took 1200 out of my escrow account and still have not paid my real estate taxes. They continue to be past due and the late fees keep piling up. I did not choose this awful company. I initially worked with an amazing coming to get my loan and once i had my closing they immediately sold it to this absolute joke of a company. Everyone I speak with says they will send it over to one of their specialists that can take care of the problem but I’m never allowed to speak to anyone that will actually help me. How do you ever get someone to actually help you??? Do you contact BBB? I’ve NEVER been late on anything in my life and this is giving me such anxiety bc I’ve never had someone scam me like this.

Buying a home can be one of the most stressful things you can ever do! Clay at First Home Mortgage was seriously on the ball, and made sure we had all the information necessary to complete the purchase in a timely manner! Don't gamble when choosing a Mortgage company! It's just not worth it! Take my advise and call First Home Mortgage today. Thanks Clay, Jessica and Matt!