Mortgage

Great bank and service!

Rushed to the bank which was closing the door at 12 when online it read open till 1pm. (Jan 30) but even if closing we got there just needing to cash a check. Thanks for nothing, bah humbug!

If I could leave 0 stars for this location, I would. I loved this bank but this locations employees are rude. I called the union bank and trust colonial heights va location to ask why my cash deposit didn't go through. Upon calling I was placed on hold for 12 minutes then rudely rushed on the phone by the female. She wouldn't allow me to speak then hung up after ignoring me. This location previously didn't update my address correctly either so my mail or billing address had two different addresses. I believe the lady I spoke with should not be in customer service with the treatment I received today.

Want to know why on Saturday mornings it says you're supposed to open it 9 sitting in the Drive-Thru waiting for them to open 10 after 9 still nobody is here even at the bank would like to know why on your website says that you open at 9 but you really don't

This is the replacement location for the one that used to be in the Martin’s across the way. The location is clean & the the staff is friendly, appears to be the same folks from the previous branch.