Mortgage

I am still in the process of buying my first house, and I love working with Hayden! He is available at all times of day and has a wealth of knowledge about the industry. I would definitely recommend him.

My wife and I couldn't have been happier working with Daniel for our mortgage needs. Being self-employed is very restricting and many banks have so many requirements. Daniel helped us jump through all of the hoops and refinance our house. Daniel was always there to help answer questions, and guide us through the process with ease. It was good to know that when I had a question, or needed advice I could reach him instantly. Do yourself a favor and allow Daniel and his team to handle your mortgage needs. Buying or refinancing a home is stressful enough and they take a lot of the pressure off.

prestamos y mas

banked here for the better part of a year and most of the time friendly staff some employees werent customer friendly

The Service is Great the Ladies are super helpful

Helps provide subsidized units for section 8 recipients.

Great job getting us into our new home in what seems to me to be record time. We made an offer in mid December, and closed in just 30 days. Inspectors and VA appraisers appeared like magic!

They're really friendly and great service. I've gone there for years andwont be changing

Dealing with Erin at the Montesano branch makes me hope this is our last house to buy. There was a severe lack of communication, respect and countless ignored phone calls from us and our realtor. Only when we reached out to her supervisor did we finally receive a call back. When we reached out to another Umpqua branch, we received a call from Erin starting "you can't do that" and refused to transfer our information to the other branch. Our closing lasted far longer than it should have due to her mistakes, she refused our request for obtaining a copy of our credit report and we finally moved in several weeks AFTER we were supposed to which, in turn, caused our insurance to be higher than it should have been which now we have to pay the difference for.

Their atm swallowed my card. When I went in to see about getting a new one the lady was extremely rude with 0 customer service etiquette. They said there was nothing they can do and that it "probably did it for a reason". Chase does not instant issue cards they must be mailed so I'm stranded in ocean shores. The nearest one is Aberdeen and I don't have the gas to get there.