Mortgage

They didn’t bother responding to an email requesting information about services.

Kristi and the team at Acadamy Mortgage were recomended to me by a friend that I trust completly. He said that Kristi is easy to work with and does a great job. I found that to be very true. She kept me informed every step in the process of buying our new home. She got everything done as fast as possible.

Started slapping me with service fees after a year of banking with them. The shadiest bank I've ever banked with. Bunch of thieves. I'm closing my account with them. Highly recommend you bank somewhere else

My husband and I went to Jon at Guild Mortgage in Longview when we decided to purchase our first home. He sat us down and explained the entire process to us, letting us know what to expect. Jon made the entire experience much easier than I thought it was supposed to be. He always had our best interests in mind and worked hard to ensure that we ended up in the best situation possible. He was there at any time to text, call or email with questions and concerns. I didn't realize just how much they do behind the scenes to make things happen and how many problems they take care of without you even knowing there is a problem. I highly recommend Jon Trussell at Guild Mortgage. He's not only great at what he does, but he is also a very down-to-earth guy with a great personality. We are now looking forward to closing on our first home! Thank you Jon!!

I used to have online banking set up then it randomly stopped working. I've had my card turned off for incorrectly suspected fraudulent purchases on multiple occasions. I attempted to set up samsung pay and they made it an impossible task for verification purposes. This is not a bank I'd recommend.

Our mortgage refinancing failed through two other mortgage companies but found success with Carrie Medack and Diamond. Her reputation is well deserved.

Travis and Sheryl were amazing to work with. A rehab loan takes time, dedication and knowledge and they delivered!