Mortgage

I had the pleasure of working with Kevin Litwicki from Stamplfli on a home refi. Kevin was beyond helpful, and was able to help us navigate through the refi process with ease! He was professional, had outstanding customer service and follow up, and in the end everything he explained and promised came through. He was simply awesome to work with. I would recommend Kevin to anyone who would needs assistance with mortgage or refi programs. We actually had FUN throughout the process and had such a great experience. Kevin and Stampfli-you found the best!

Ryan Smith and his team are awesome! Everyone we worked with there was extremely friendly, knowledgable, and helpful. They took the time to explain everything and answer any questions we had along the way. As first-time homebuyers, this kind of customer service was everything we could've hoped for. We would recommend them to anyone in a heartbeat!

Mike Zilli was fantastic throughout the entire loan process. I'm confident we found the best company for our loan!

I had the pleasure of working with loan officer Kelly Diny on the purchase of my condominium using my VA Loan. Kelly was in constant contact with me regarding the loan and what documents I needed to get to her for the underwriter. She kept the process on track and delivered big time so that my closing happened on time. Would highly recommend Kelly and her team to anyone thinking about purchasing a home. Very happy with the whole experience and am now settled in my new place with a great loan that fits in my budget.

Dave and the entire Waterstone team deserve every ounce of 5 stars.......if I could rate them higher, I would. During our home buying experience, Dave and his team walked us through step-by-step and made the whole process simple, easy and most importantly stress free. Any questions we had, we were able to ask and get immediate responses due to the open lines of communication that existed that were opened up by everyone on the Waterstone team.........even after hours and late in the evening, if we had a questions it was easy to get responses from anyone needed. All paperwork and documents were outlined and presented in a very easy to understand way, and we were walked through all of them piece by piece. Follow up with everything, from everyone at Waterstone was fantastic! Not a step went by that we were not in touch with someone from Dave's team, ensureing everything was going well and we were happy. I highly, highly, highly..........highly recommend Waterstone, Dave Grauwels and his entire team! We could not be any happier with everything they did for us, and will absolutely use them in the future for any/all home purchases. You want the best? This is your team........trust me.

Company could not provide details of mortgage until two days before closing, and when we did get details they were wrong. Different closing amounts were given to buyer and title company. Staff could not include both buyers on communication even though my fiance was supposed to be the primary point of contact they constantly contacted me. We will not be working with them again in the future for all of the frustration and stress of working with them.

Mike helped me get financing on a very difficult purchase. I ran into road blocks every place I went as I was buying a new place before my existing farm sold so I had to get a bank that would work with me and Mike had that bank in his pocket and got me the loan. Even after the loan was set he has been keeping an eye open for me for even better rates. I have and will refer everyone I can to him.

We worked with Erik from the Delavan branch and received the best customer service available. Erik not only answered all of our questions as first time home owners but did so around the clock! Very accommodating and super easy to communicate with. We never felt in the dark, we were in the know during the whole process. We would highly recommend this company especially Erik for any future needs. Thank you Erik!