Movers

Would definately hire again and highly recommend their services. Movers came on time, had all their moving equipment and was extremely careful with my furniture. They were polite and intelligent when moving.

I am very pleased to say that all went as planned and anticipate, there were no surprises, last minute changes or unexpected charges. The staff were competent and fully capable of fulfilling our needs and deadlines, they followed through with all the guarantees they gave to us. I would highly recommend them to any small business needing to relocate and intend on using them again when we expand our business further. We will also be having them move our employees to various new locations. Thank you to Sunrise for ensuring our expanding business as a relocation partner for our growing needs. I wouldn’t hesitate to recommend Sunrise to any business or individual looking for a mover.

Exceptional service from Lee and company. Much appreciated...

Moved from Courtenay to Salt Spring, two trucks, two days packing and one unpack. Great job, very professional movers. Packed all of our stuff, nothing damaged or broken. On time and no surprises, would highly recommend. Price was also 40% less than the competitors.

Thank you Ann Delaney for picking up and delivering my mother's medication and other items to the hospital when she needed them, on the weekend, and promptly too, with such style and grace. I think this isn't exactly what your service does, but thank you for doing this small but important thing for our family. My mother is much happier now. Your personal attention is very much appreciated by this out of town family member. Because of you, I went from feeling helpless to helpful.

Not sure why someone who never used Bekins is reviewing them? (@ Mitchell Hall). Having spoken with people at this location they were all very knowledgeable and helpful. I have done my research and feel very good about Bekins Moving and am trusting them with my shipment.

Very happy with these guys! They were at our place first thing in the morning, loaded up and unpacked quickly and efficiently. Went above and beyond, professional service. I'd definitely recommend.

Had River City move a few pieces of furniture inside my home. They were quick to respond to my phone call, very pleasant, considerate and charged me less than half of what the local (popular) competitor was going to charge me. Very pleased and would highly recommend.

Great Service 😊

THIS COMPANY DISGUSTS ME. Following yet another fight with this company via the BBB, we are shocked at the depths Bekins Moving & Storage will sink to. Not once have they honoured anything they promised us. Here is a list from beginning to end of what they promised and did not deliver: 1. The initial estimate for weight of goods was half of what the actual weight was. They then accused us of 'hiding belongings in a crawl space' when the Bekins Rep dropped by to assess. This was not true, and we actually sold some furniture after the Rep dropped by (sofa, table and chairs), and therefore the estimate SHOULD have been on the high side. Instead it was half of what it should have been. 2. The Rep promised us one free month of storage. After our belongings were unloaded and stored, we were billed for the first 6 weeks right away. We had to fight via the BBB to get our first free month as promised which we did get after going to battle. 3. The Rep quoted us $1 per Ib of goods stored. When we phoned to try and add insurance, we were told it was $1.50 per Ib! Again, we had to fight with them in order to get what was promised. 4. After only a few months of storage and feeling VERY UNEASY about this company and the safety of our goods, we decided to move our belongings out of their facility. We were quoted $30.50 per hour, per worker for unloading our goods from the vaulted storage. When we arrived at the facility we were instantly billed by weight and not per worker per hour. ALL WORK WAS COMPLETED WITHIN 3 HOURS from start to finish. Therefore, we should have been charged $237 plus tax. Instead we were charged $877.80. 5. Bekins promised that our belongings would be stored in Vaults. When we arrived at the warehouse to unload, we found our belongings being stored on the warehouse floor. They were packed tight in the corner of the warehouse (NOT IN VAULTS AS PROMISED), and close to the roller door which was not damp proof at all. We also had a rocking house that was off to the side of the warehouse all on its own. At our initial meeting with the Bekin's Rep, we asked if the belongings would be stored in vaults and we were assured that they would be. We again confirmed this during two further telephone calls to Bekin's before signing the contract. We were shocked to find that all of our belongings were being stored loose on the warehouse floor. The storage provided was not weather or rodent proof. We made it crystal clear to the Bekin's Rep before signing that we wanted VAULTED STORAGE. 6. Multiple items have been damaged. It is obvious from the condition of some of the items that they were not treat with care. Some very expensive pieces of furniture are broken, scratched and have pieces missing. On the day we moved out, we caught one of the movers standing on top of some of our boxes and using them as a means of climbing up to the higher boxes to pass them down. And one corner cabinet that was brought over to Canada from the UK was damaged by the roller door. In summary, Bekins talks the talk at the estimate stage BUT DO NOT HONOUR ANYTHING THEY PROMISE. They are very good at assuring you and promising the earth, and appearing professional. But once they have your goods, or business, they do what they like and lie through their teeth to get out of it. They turn everything around and try to blame the customer. Save your self a lot of time, energy and heart ache and use someone else. I guarantee you won't find worse.

We trusted the team at Ferguson with our recent move within Metro Vancouver - and they definitely exceeded our expectations. Everything from initial quote, to guidance and communication leading up to the move day, and even follow up to ensure I was satisfied was clear and efficient. The move itself went surprisingly quick and the team treated my home and things with so much care as if it were their own. The pricing was competitive and I know that I got incredible value given how fast and painless the entire move went. I won't hesitate to trust these guys if I ever need to move again.

Quick responses and delivery times, but damaged my product and was unwilling to take ownership of the damage. Office and Driver also didn't communicate and delivered to the wrong address, and then charged me twice for their mistake. Wouldn't recommend.