K T Nail Care & Spa
430 Topsail Rd, St. John's, Newfoundland and Labrador, A1E 5N7, Canada
I have been going here getting shellac polish on my nails every 3 weeks since July. The younger woman that works here usually does my nails and she is a really good nail tech. She takes her time, is very precise and always does a wonderful job. The couple times I had the owner do my nails, it came out really bad. It was bumpy and mis-shaped. She was very rough on my nails too. So usually when I go, I make sure to get the younger woman to do them because I know they’ll be done correctly.
Over the last couple of months, the shellac product has really damaged my nails. I used to have very strong healthy nails that would grow very long, but now they are very thin and brittle.
I went into the salon to get the shellac filed off my nails to give my nails a break so they can get healthy again. The owner filed my nails, she used a file way to rough on my nails, and basically filed the last bit of life left to my nails off. She was so rough, and now my nails are extremely sore. When she went to ring me up, she charged me $12. I was in her chair for not even 3 minutes. All she did was file the shellac off. She never used any product on me at all, and she charged me $12 for that. Mind you, like I said, I’ve been going there every 3 weeks since July and I leave a generous tip each time.
I know it’s only $12, but I was honestly shocked. She also didn’t clean up her station before I sat down. There were nails left on the towel from the lady who was sitting there before me... That is very gross. The stations should be cleaned between each customer.
Needless to say i’ll never go back there again.
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