Optometrist

I purchased a new pair of glasses from this location. This is the first time I have dealt with Loblaw Optical. I met Laura. I had been going through a very rough time and she was amazing. She not only helped me pick my frames along with my son, but she helped me with calming down. She has an amazing personality. She is kind well above her job and I can't tell you how much help she was for me. I am disabled and with my various issues she accomplished so much in helping me get what I wanted for the best price possible. Thanks Laura, you are amazing at your job. You are amazing with people as well. I will always stop in to see you now when I am in the store. Cheers Jan

Had good experiences here a couple years ago and with a different doctor. They were willing to check old glasses from other locations and take the time to help you out and even adjust the fit of other glasses. This time was not the case as I admitted I was buying glasses online. Was given the wrong prescription, returned to check my glasses I ordered online and was told they wouldn't since I didn't buy them there, so re-booked an eye exam and had to bring my glasses to get checked....hmmm. Was told by reception and optometrist I probably had the wrong PD, ordering online wasn't good..second eye exam I got a new prescription, optometrist said she didn't want to give me this stronger one originally since my eyes had changed so much and then said it probably won't make a difference...so I ordered the cheapest glasses I could find online to make sure the prescription was accurate and IT IS, so now I will re-order the glasses I originally bought with my correct prescription. I had asked at the store if they measure PD before or after they order glasses there and they said after because it can change depending on the glasses (I dont think my distance between pupils will change based on glasses I select but ok). Thanks for making me waste money! Sorry that I dont have benefits and ordering online is my best option but I got my eye exam from you. I also dont know why I wasn't given the option of a transitional or progressive (not sure the proper term) prescription since I have had reading and distance prescriptions before...dr said we can focus on one or the other.

Absolutely fantastic experience, had an eye injury in the family and they got us in and even stayed after close to make sure the eye was good. Thank you very much

Friendly and professional

Friendly and professional service.

Fast and efficient. Prices are incredibly cheap compared to most optometrist offices! Knowledgeable and friendly staff.

I took my 2.5 year old daughter to Dr. Thompson for her first eye exam and one for me as well. Dr. Thompson was super patient, professional, thorough and knowledgeable. Highly recommended!

I purchased my glasses from Kim at Stroud Optical a while back and I still absolutely love them! I was a first time progressive wearer so I was a little nervous about making the switch, but Kim knew exactly what lens to put me in and I didn't have any issues adjusting. Plus, I get compliments on the frame she helped me choose all the time. I highly recommend Stroud Optical if you're in the market for a new pair of glasses, you won't be disappointed :)

Very thorough eye exam and good bedside manner - great service by Dr. Sher and the staff!

Excellent customer service! Roger went above and beyond. He was even willing to deliver my glasses to Midland to help me. Highly recommend this Hakim!

Great customer service at this location from Sam and Krish. Would recommend to anyone looking for a positive retail experience.

It has okay service, considering that they have very high prices for such low quality frames. I broke one of the frames and it took like 3 weeks to repair it, & in my opinion, is a bit time consuming. They also take 2 weeks (not including weekends) to just get the glasses. Overall, it's a 2 out of 5.