Optometrist

The best service in any business in Lethbridge... PERIOD!

Absolutely amazing service! Very knowledgeable and friendly. Thanks for taking the time to figure out what I really needed!

Love the optometrist, she is fabulous with kids!

I had a great experience with Dr. Ferguson. He has been my optometrists for over 10/yrs.

I can't recommend Dr Fabbi and his team highly enough. They reception is very friendly, professional and accommodating. Dr. Fabbi has a lovely manner and great attention to detail.

So many negative comments on Lenscrafters. They don't help you find what you're looking for unless you actually ask and specifically tell them. Very limited on selection for stronger prescriptions. I found a pair of glasses I loved and I have a strong prescription and they said I can only use my prescription in plastic wide frames, however plastic frames a) don't stay on my face as I have a small bridge on my nose & b) round glasses don't suit me and I have a round face. You would think they would try to help me by giving me suggestions and offering some kind of selection for people with prescriptions like mine. Then when I finally picked out the glasses and sunglasses I went in to pick them up (drove an hour out of my way) they informed me my sunglasses wouldn't be in until the following day, & that they ordered new lenses for my actual glasses because the lense was scratched upon delivery. Went in the next day and they told me my sunglasses still weren't in. They didn't offer any kind of customer satisfaction and just really didn't seem bothered that I clearly was upset over the fact that they didn't call to tell me when they knew I was driving an hour to come pick them up!!! Called head office to inform them of all the issues and the lady on the phone did not give a damn, didn't ask any information on the issues and gave so much attitude. I am returning my glasses (it's been 4 days and my sunglasses still aren't in from the arrival date) and getting a full refund and taking my business elsewhere. They are also SO overpriced. DO NOT RECOMMEND.

Greeted in a friendly and professional manner. Appointment time was honored to the minute. Dr. was informative. I'll be back next time!!

Dr. Cook was phenomenal. I will definitely be going back here to see her again when I need another eye exam.

My dad lost his eyesight in one eye because Dr. Kwan said my dad had a cataract. Dr. Kwan said "let's wait until the eye is totally gone before we operate on the cataract". So they did. Dr. Kwan operated on my dad's eye. The vision did not change BECAUSE IT WAS GLAUCOMA! Now my dad is blind in one eye because of Dr. Kwan's misdiagnosis.

Wonderful staff and Dr. Ferguson has been super helpful over the years. Highly recommend to everyone (kids & adults).

If I could give 10 stars I would. Dr. Hornberger is amazing! And so is the staff! Dr. Hornberger is extremely knowledgeable, kind and nice. He respected my previous knowledge and history of my eyes. He gave me lots of time and attention, he listened to me, and he is also very humble. He explained the results thoroughly and was very patient with all my questions. I strongly recommend Dr. Hornberger and his staff and I will definitely go back and give them more visits!