Pest Control

Brad deals with all of my pest control needs whether it be for business or home. Always exceptional service and honest business practices. I recommend this company 100 percent. I was recently given a quote by another company for something I "needed". I used Brad for a second opinion, and instead of trying to sell me something I didn't need, he told me the truth. I would never use another company.

Kudos to Critter Catchers. We had a Skunk issue that was handled quickly and effectively with no odor.😉 I would recommend their service.

Very helpful & knowledgeable

Our technician Patrick McGrath is trustworthy, kind, courteous and very knowledgeable! The office staff are very efficient as well Overall a pleasure to do business with

Bizarre experience. One person visited the house and recommended that he come back and do the work we needed in mid to late September. He did disparage other major companies that do the same work which seemed a bit self serving but I chalked it up as banter about the competition. He otherwise seemed to be a knowledgeable and genuine person. Recently, I called as per the earlier arrangement. My first contact would not answer his phone and apparently has no voicemail. I called what I thought was the main office number to receive assistance. A different person answered and asked me to call him back directly if his colleague did not return my call by a late afternoon. My call was not returned so I circled back to the alternate colleague. I don't know if this person had a rough day but he went from inviting me to call him back to becoming abrupt and telling me that if his colleague wasn't answering the phone that meant he could not help me so call "someone else". I said I found his attitude unprofessional and I attempted to explain that my call was not random but based on an earlier arrangement. I attempted to further explain but this individual did not seem to understand and/or wasn't interested and hung up on me. To that end, he did me a favor because talking to him was painful and if things do not work with a company it's usually for the best, you've had a lucky escape.

Francis did a fantastic job removing the cockroaches in my house located at westlock. It’s only the first day but I’m already seeing promising results. Francis was super friendly, punctual and helpful, I will definitely recommend his service.

I used the online system. It says “book now.” but it really should just say “pay now.” As all they do at that time is charge your credit card and give you NO indication of when you'll get service. Is it in the next week? Next Month? This summer? No idea. So I left a message requesting this info before they charged my card. Guess what? They didn't provide it, they just charged my card. I finally got a hold of someone and they said a week to 10 days and they'll text me the day before (I have large dogs and a locked gate, so I needed to be home). Got a message on May 25 that they'd be there Monday, May 28. I stayed home for the SCHEDULED service. Surprisingly, no one arrived. Okay, that happens. I called them and left a message. No response. I texted the dispatch number. No response. I emailed. No response. I used the live chat, and NO RESPONSE. Three days later, I get a response to the text. Apparently, they “ran out of time” and just didn't come. They didn't come. They didn't let me know. They didn't contact me to apologise. They didn't contact me to reschedule. And when they responded to me, they gave me the following “we don't schedule from here. Each location does its own scheduling. The best I can do is request service.” Can I cancel & get my money back? I can't take another day off work when they still might not come. Yes, but not conveniently. I can call back when there is a manager there and they can give me a refund. Okay, when is there a manager there? Tomorrow. Oh, that narrows it down. What a waste of time. I have no idea if the product is good. The service is too horrible for me to find out.