Pet

Omg what a wonderful job you did with pepper. I am so pleased and he looks sooo good. I highly recommend grooming tails pet salon.

Excellent service, great selection and very clean.

Awesome selection and friendly service.

I came here out of desperation. Melanie was so very helpful. All of the employees that I have encountered have been extremely helpful. Love this store.

Where I go to get dog food, treats, teeth cleaner, dog toys and leashes. They have it all if looking to spoil your pet.

SCAM SCAM SCAM! My girlfriend and I were having them ship a "kitten" (i don't think it was ever real) and they first of all had us wire them money through Moneygram, to an address in Walkerton VA. When you search the address given (1619 Woodbury Rd., Walkerton VA 23177), it turns up for sale on multiple websites. Also, their address is actually government office buildings, where there is no sign of any Pet company. Secondly, we were told we had to pay an additional $285 for a CRATE because of some lie about temperate control and whatnot. So after this, they "shipped" our kitten where it "stopped" in Philidelphia PA, where they supposedly said that Customs wouldn't let them ship the cat without us paying $650 for "Travel Insurance." Everyone knows Travel Insurance is less than $50/yr for DOGS on AIRLINES, so there is NO WAY IN HELL a cat would cost $650. I researched PA's Customs laws for animals, and there was NO MENTION WHATSOEVER OF TRAVEL INSURANCE, ONLY THAT DOGS (NOT CAT!) NEED A CVI (Certified Veterinary Inspection). We refused to pay it, and then the person who we bought it from along with the "employee" of the company stopped returning our calls, stopped answering all together, but they called my girlfriend and threatened to call the police and file for Animal Abandonment for $2200. Animal Neglect/Abandonment is a Class C Misdemeanor with a fine UP TO $500 and/or 15 days in jail. I have since filed a police report with Loudon County, and am trying to currently track down these Scammers. DO NOT UNDER ANY CIRCUMSTANCES PAY THEM ANY MONEY OR GIVE THEM ANY BUSINESS. THEY ARE FRAUDULENT AND DO NOT EVEN EXIST.

Went to Big Al's to set up the family fish tank. The knowledge of the staff there is top notch. After establishing the tank, we went to a big box pretty store that was closer to where we live. Having been back to Big Al's recently to get another fish, I'm convinced their selection and expertise are the best in the area.

I have a Siberian Husky and he loves coming here to get groomed. Stephanie in grooming is awesome she does a great job not only with grooming but also taking care of my Atlas.

Employees are always helpful. We adopted our cat from the Berea Animal Rescue who brings animals in this location to have adopted.

Always friendly service, and high quality products.

We adopted one of our dogs through Second Chance. It is a small organization that helps adopt out animals that have been rescued. Check it out!

The store is clean and neat. The staff are helpful and very sweet. I didn't have to wait long to be helped and the staff were friendly with my child and knowledgeable about the animals. I will be returning with my pets needs.

I love this store. The employees are always helpful and friendly. The animals are very well kept, clean,and healthy. They carry supplies, food,and pet toys as well as pets. Also pets are welcome in the store. How great is that?