Restaurant

It has nice food ambience is not that great but good food and supporting staff at affordable rates.

Great staff, good food, quick service. We’ve eaten here more than once and are always satisfied with the staff, the quality of the food and the reasonable prices. The lunch specials are some of the best deal in town. If you want specialty taco sauces, from meek to crazy hot, they’re available for the asking. The California burritos are my wife’s favorite. I’m particularly fond of the Diablo Shrimp, it’s hot, hot, hot.Thanks

We’ve been going to Crust since they opened. Our most recent visit was terrible. First off, does anyone else think having all of those waiting guests piled in front of the entrance is a hazard? Second, they need to desperately get an experienced host or hostess to work the front. They were so unorganized it was painful to watch. After tables were turned they sat empty for an extended period of time. Way longer than they should have. Our “20 minute” wait time turned in to over an hour. It’s not the wait that bothers us, it’s being told 20 when it’s really an hour. Again, a very disorganized front of the house. Third, did I mention the large amount of people all piled up in front of the entrance? As for the food. Our cheese curds appetizer was cold. The food runnner clearly didn’t know what table they went to as he passed our table multiple times with curds in hand. Finally he just asked if we ordered them. Never really knowing that they were for our table. The pizzas were meh. It was clear they were busy and we overheard a server mention the kitchen was backed up. A restaurant employee should NEVER say this to a customer. It makes the customer wonder what else is going to be wrong. Clearly our pizzas were rushed, the ingredients weren’t evenly distributed over the entire pizza. I fully understand that Crust is a very popular restaurant and there will always be wait times. But the level of disorganization from the moment we walked in to the moment we left was enough for us to cut Crust out of our restaurant rotation for a while.

I have to give a one star to this quad city staple. Our visit was sorry. Walk in with my daughter, son-in-law, and grandson, asked for a highchair, she didn't bring it. Ordered two burgers, wrap, and cheese pizza for little one. Took awhile for them just to get water to us, but about 45 min to get order. Burgers were not good and the child pizza was not something I would eat. I would not call them busy, but terribly slow. I picked the place to eat tonight, but I won't pick Ross' again. I'm a big guy and always clean my plate, but not tonight.

Attention to detail in the kitchen. Top notch service. A great place!

Service was slow. We ordered shakes to go and the wrappers were still on the cupcakes inside. This resulted in eating taking them apart in the car where a mess could have resulted. It felt creepy that they were on there and sitting in the shake. Food was ok. The cheese curds were more like a cheese and beating mound. The cheese had busted out if the beating and formed a giant clump. Asked for extra dipping sauce. None came after 2 attempts. Waiter also forgot 2 drinks.

Delicious and not greasy at all. Worth the wait. Beware it's extremely busy in the weekends. Arrive early to avoid the crowds.

The service was wonderful. The appetizers and the wine selection was excellent. My pasta dish was okay, I wish the noodles had been cooked actually a little longer as they were still quite hard. But my three dinner companions were happy with what they ate.

Was too busy to get really Good service. Food was delivered to the table, by someone other than my actual waitress. The food had cooled significantly but otherwise tasted fine.

Family favorite. Our "Go To" spot for Tex Mex food.

Great pizza almost as good as mine

The worst customer service I have seen. It use to be good. I don't know what changed

The people are always so nice and prompt with my pizzas

I have spent over $600 at this restaurant and been there over 50 times since it opened in Mid 2016. Save to say I really like this place, favorite restaurant in the area and has the best sushi and grilled food in the region.

We had to wait a few minutes for our pizzas and right off the bat they offered 20% off for the wait before even giving us our total. The man preparing the dough saw my 5 year old admiring the dough and gave her the scraps to play with while she was waiting! Definitely great customer service

We went for breakfast and it was good. Upscale restaurant, but the prices were reasonable.

BWW's not too bad today. A little light on the sauce and the cole slaw was terrible, but the wings were cooked well and that is usually what matters.

Restaurant is excellent as well as the wait staff. Did notice an issue with the bartender though. She didn't appear to be very polite to the wait staff and they had to wait quite a while to get their drink orders, which meant the customers waited for their drinks.

Great food at a great price, family friendly food

Food was amazing. Served quick. Service was great. They had a great new concept of paying at the table with a tablet type device that every restaurant should have.