Restaurant

Really nice people, good food, and staff was very nice to us and our child. Definitely be coming back.

LOVE LOVE this place!! They have the best breakfast food ever!! Also, I very much love their biscuits and gravy. I'm not as big meat eater and it seems like every restaurant has sausage in their gravy and when I ask if they have just plain white gravy, the are like, what's wrong this woman! Lol except for Perkins...Perkins has white gravy and it's very good!! It's a nice and clean store. I've eaten there many times and I think it is very good food and usually you can purchase 3 cookies and receive 3 for free.

Good food, but you need to double check your order at the drive through. Been here several occasions and each time I had to go back and get something they forgot. The last time I even asked if all my items were in the bag. "They should be". Not sure if that's the correct response, but the person didn't check and I had to go inside to get the missing items

Poor service and everyone that works there looks like they don’t brush their hair ever.

Good food with good portions. The double bacon burger was more than filling. Good selection of limited tap handles. Kid friendly. Breakfast served all day. Son loved the chocolate chip pancakes. Would definitely recommend but go hungry

Fast food needed to clean off highchairs more but they did clean it fast after asking. Great fresh food

Stuck in drive thru with 4 cars behind me and the only customer service I've received was 10 minutes ago to tell us they'll be right with us. This is supposed to be fast food, and I'm not in the drive thru because i have time to dine in. If this place was always bad then I'd leave one star but the truth is it's been averaging a slower pace everytime i go.

Friendly cashiers

Love their chicken strips and gravy and a strawberry sunday always hits the spot!

I just ordered some honey bbq wings and lemon pepper fries from this location. The service was fast, but too fast. My wings arrived with all the sauce resting in the bottom of the dish. Almost none of it actually applied to the wings! They look like naked chicken tenders! Disappointed.

good ol caseys love the pizza

Love Love Love, it's like a pizza subway... LBS! Everything's fresh😊

Tables are dirty, where the taco sause is, is GROSS, the pop sprays out everywhere. The workers are rude and dont know what the hell they are doing. Very disappointed.

Casey General Store on the east side of Des Moines is an good establishment. By far, this gas station and convenience store was one of the better on our trip. The store was well-kept and provided some good selections. The bathrooms need checked more because the men’s restroom had a dirty toilet. Probably wont’t stop here again, but the establishment is okay:

Staff was very nice and accommodating. Someone stole my son's happy meal toy and they graciously gave him their last happy meal toy.

Food was great but really skimpy the service was rushing and not to friendly probably won't be back to this location.

Good food but the music was very loud. Not many places to sit inside but fast service and good customer service. Very helpful for a first timer

I can only speak of OUR personal experience; 1st visit was late night, close to 10pm & we were taken care of by Keisha (I believe her name is Lakeisha) who was attentive, helpful & very courteous, she saw us struggling to decide what to have & quickly offered the special and it was a lot of awesome fresh, juicy fried chicken (breast, thigh, drumstick & a whole wing) 1/2 of it actually, a huge scoop of fresh, home made mashed potatoes with dark gravy, a side of steamed broccoli & a warm bun with whipped butter for only $7.99 also we got the salad bar for 2 or 3 bucks more. She kept our sodas refilled and checking if we were ok. Excellent customer service, very attentive and awesomely good food. 2nd time was next morning and this time Shelly took awesome care of us, I guess excellent customer service runs in the family, this mother/daughter team are amazing, courteus, friendly and incredibly helpful. Our food both times came quick, hot and super flavorful. For both service & quality we definitely will come back every time we pass by!

Been there 4 times since moving to altoona, and no matter how many times you tell them your order they can't get it right. Haven't gotten hot fresh food ever, its all out of a heat drawer and gross, even after taking it back to be corrected. Would give it negtive 5 stars if i could.

Cool Basil has an incredibly diverse menu, and every dish I've tried has been very good. The servers are always great about explaining dishes and spice/flavor options. I normally wouldn't have said I liked Thai or curry dishes, but Cool Basil has changed my opinion of that!