Restaurant

I was required to give a star to write this review. In the seven years that I have lived in Guelph, I have found maybe five good customer service fast food locations. This McDonald's made me aware of the pitiful customer service in this city. Repeatedly swearing off this McDonald's, I find myself returning out of convenience and in the request of others. I have NEVER had an order be correct...no hashbrowns, burgers without meat, drink orders wrong, mcflurry orders wrong, 5 mcnuggets instead of 10, missing happy meal toys and the complete inability to get an egg McMuffin order correct. It is not the person at the counter (a revolving door of new staff) or the self serve that never has register tape. I understand that there is pressure to do things quickly. I have the expectation that when your job is to read a screen, put things in a bag, read a piece of paper to double check the order, and then hand the bag to me in a non dismissive maybe even friendly tone, that you can do the task. But no.

Great new. Generous portions. Leftovers made a great lunch the next day.

I couldn’t believe the quality of their food! I ordered a family dinner (takeout) which included four sides. The chickens wing was black and severely burnt. There was a brown lettuce leaf in my salad and the fries looked like it was scraped from the bottom of the deep fryer. I don’t think I will order food from this place any time soon .

Ordered a jalapeno burger and it came with 2 patties. Wowza. Tender and juicy. Enjoyed!

The food here is always good, and the portions generous. Service is fast and friendly. The eggs benny is so good!

When you want nachos.... And you get well not what you would $17. Definitely not topped with salsa and tomatoes and jalapenos practically none existent. I've honestly never seen a nachos tray put together so poorly. All the cheese was gooped in the middle causing most of the tortilla chips to go soggy. And thank you so much for the random soggy peice of lettuce.

Nest country bar around. Thursdays are busy with students, Friday is an older crowd and hit or miss for whether it's busy and Saturday is normally packed. Favourite bar in Guelph for over 10 years when I was in school!

Good service. Food was fresh. Was kinda greasy and all tasted the same.

Especially for the price, the food here was pretty mediocre. I had a bruschetta flat bread and it was well below my expectations. Got a slice of cake for dessert and while it was tasty, it was extraordinarily expensive ($8.50) so I'd recommend going on Sundays for the 2 for 1 deal. Wait staff are friendly but I wouldn't count on a memorable meal here. I've been several times and never been wowed by the quality.

We have had our office Christmas party here 3 yrs in a row. Staff is friendly, do there best to accommodate everyone and we have a nice private room. Food is lovely with a nice wine selection.

Consistently delicious food and excellent service. Their omelettes are very filling. Berry waffle is also really good! Great coffee too. By far one of the best breakfast spots in K-W. I highly recommend it!

Great soups, very nice staff, free drink refills. Also the bread is very nice.

Best fast food place

Meticulously prepared food served by staff who will do what it takes to get it right for your specific needs, and of course - Wine ! 🍷

Favorite restaurant. Wait staff personable. Food freshly made. 3 specials each day. Reasonable prices.

I love how they hire young staff, many of whom are working to pay post secondary tuition fees. This location gets extra points for excellent customer service.

Made an order in the drive thru, asked for 2 rings 1 fry, we recieved 2 fries and 1 ring. Also asked for 2 double buddies with cheese, and recieved 2 single buddies without cheese. I tried to call and see what to do as I dont live very close, and got no answer. Only gave it 2 stars because what we did in fact get was good, just not what we paid for.

I like that Swiss Chalet is in the same location si i can get my burger and my friend can get her chicken. And they take scene points.

My chicken had unknown blue substance underneath it. The waitress addressed it as if it was no big deal. I had to ask for a new piece of chcicken because she made it seem as if it was not a problem. Pretty disappointed in one of my favorite places.

We had a neighbour bring us a sample of food from here about a month ago and really enjoyed it. We wanted to treat ourselves for delivery tonight. I phoned to order and got put on hold twice after I told her our address on Kraft Avenue. For our neighbours who know this area, it is no more than a 15-minute drive. Apparently, they only have drivers who go to certain streets and ours isn't one of them!!! They just lost our business before they even got it because on their principles alone, I will not even do pick-up! Expand your territory, Jumbo Dragon!!