Travel Agency

We booked our Destination wedding with this group, and from start to finish the process was horrendous! We wanted a week vacation for our guests in the Dominican Republic at approx $1900 per guest ( we have been on our own many times for this price and had OUTSTANDING trips).... the representative had found us a few hotels in this range, and also one 5 star hotel for approx $2300 per person/week. She told us that if we upgraded, the hotel rooms would be way better for the guests and everything for the wedding would be better. * Side note, the wedding its self and our room was fantastic - we paid way more than the rest of the guest though. Once we arrived all the guests had the rooms the absolute furthest from the hotel and beach, the rooms all had issues : mold, train of ants, non locking door, shower didn't work, etc..... and literally were a 20 min walk from our room. Not impressed. * Lots of my guests emailed Zoe, and were ignored.* Some of the other issues we had with this company started with my billing. I received four different statements from them ranging from $2000 owing to 7000 owing, and I had to go though and figure out what was actually paid and owing in the middle of planning a Destination Wedding?!?!?!?!? Another issue, my parented decided to stay after the wedding at a different hotel and they asked for an Ocean view room..... there are photos from their room and there is NO WAY you can see the ocean. When they got home they let the team at Flight center know that they were over charged for a room they didn't get. It Zoe FIVE months to get back to my dad, and she basically told him "it is what it is".... The service was rushed, pushy, and false. I would HIGHLY recommend going anywhere else to book your destination wedding. I would be happy to discuss this with anyone thinking about booking with them. Gillian

Kind helpful and Professional respond

Great service. Very helpful. Recommend.

Not trustable, they don't care about the customer but money. Horrible customer service. The manager Soheyla is very snobby & super rude. Waist of the time to deal with them.

Never trust to hamsafar travel agency. Elham Parastari is so irresponsible and unqualified. I had the worst experience with this travel agency.

Here they are...17 years passed...don't know when...but I have been working with Sinclair Travel for 17 years now... Every 2 years average we need some tickets or ...some advise. George and Peter are very experienced and always try to find the best deal they can offer to any client. Nobody is perfect as a human being. Some people talk too much because they put too much heart into what they do and they want to make sure they share with you every bit of info they know which might help you. Yes, it seems like mama nagging you, but I found it helpful. For example "Remember to decline insurance for a rental car if you pay with a credit card that covers this...call your credit card and find out".Other people are too honest and say ...hey, I don't make money with this deal, but I'll still help you - take it if you want it or don't. I always had the feeling that I got the best deal from Sinclair travel. In the beginning, in 1999 if I remember well, I was actually waiting on the phone with them to listen to their numerous searches into flights, connections and other services they were trying to pick for me and ...you know what?...I was happy to be there, on the phone, to tell them ...no I want it this way, not that way...and they always listened and tried even more to accommodate me... I called even from the airport when flights were delayed or connections were lost. They helped me within minutes. And no...they are not close friends, they are not relatives of mine and I met them personally only once. The rest just over the phone and e-mails. I greatly appreciate these guys. They are honest, prompt, and professional. And they have enough business not needing to run after a few bucks from yours. You'll still find they serve you as well as any other client because this is who they are. The best!

This the best place to buy the good and cheap ticket.

Great service and they really know how to make the travel process simple and easy.