Windows

Delivery has not happened however every time we speak with them we get “They will be there tomorrow “ it’s now been 5 or 6 weeks. (Losing track as it has been so long) Our builder/contractor calls every day and again they say. “They are on the truck” “delivery tomorrow”. I just don’t know how you can run a business this way. We were scheduled to have our new home built and ready to move in at end of July. . We have now been told end of September because of these window delays which,of course, causes delays with all other trades. They have to be rescheduled as a result of this very unprofessional business. And of course timenis money so the costs continue to rise. I am absolutely baffled by this. I just don’t know what to say about how awful this is. And if I was the owner of this company I would be embarrassed by the lack of professionalism and how they operate. I hope people see this and avoid them. These windows better be pretty awesome if and when they ever arrive.

Chris spent a good many hours cleaning our windows and was unfailing energetic, efficient, thorough, and a pleasure to work with. We recommend his services without reservation.

A good fix on our badly chipped windscreen

Very help and great service!

Wow what an amazing place to have work done on your car. Very knowledgeable staff. Friendly staff. Incredibly pleased with the work done there.

This is my 2nd Glass and Accessories service I had, and I’ve never been disappointed. Price very competitive, technical and representative employee are both skilled and pleasant to deal with, and appointments are easy to reschedule. Extremely accommodating, I really enjoyed both experience and will recommend everyone to use there service. Thank you for your service you made it very pleasant .

Amazing service, we needed immediate repairs and Andrew was able to assist immediately. Great job and very professional people.

Multiple locations listed including; 4 Millrace St N, Williamsville, NY 14221 Auto Glass Shop Brian is very shady and unprofessional and insulted my family with irrelevant comments in regards to our business deal. Sounded great in the beginning..He qouted me the cheapest at $250 for a Window I needed to be fixed asap- beating others at around $330 for an Anderson window. I expressed to him that I was uneasy about paying him in full without the work done.. Specifically, I was afraid of any new charges, I need this fixed asap! He promised that his qoute was official, no hidden up charges, told me to relax, (cause I was very nervous about giving money away..go figure!) He again assured me that is why he is a 5 star business and had replaced windows exactly like mine in the past, also said he's done this for many years, and when he finished noone would ever know it was fixed..Haa!! This man was not lyeing...my window isn't fixed! Actually.. It's going to cost me way more money to get this taken care of. After paying him in full, he came to the house 2 times. He knew exactly what kind of window he measured, and the type of window it was. He assured the glass would be in and would come back to take the frame out. When he came and took the frame out, he text me the next day and said.."bad news, I need $200 more dollars, it needs new sashes." I questioned him about this, he proceeded to tell me because it's an Anderson, that he didn't know it was an Anderson window because it wasn't labeled. Lol.. I'm not a window expert..but Brian claims he is! So when he qouted, measured, and removed the frame- he should have been able to know what he WASNT capable of. Instead, I tried to meet him half way offering $100 to just finish it because I'm stuck with cardboard in my window- he conveniently stated he was out of town for the weekend- lies! With already explaining that I do not have the extra money to spend into this; He again tried to swindle more money offering to board it up for another $125, with another $200 for the piece to come in. I politely asked for a refund, he refused because he claimed he had too much labor put in. My family member also text him to get this situated- he said " u guys figure this out", after going back and forth. He text her saying he would refund me in full (but has not) told me I would get half ( but has not) ..and he was obviously pissed because he insulted her with his irrelevant comments about her personal life...he's so observant mabey he's a counselor and not a window expert. Brians unprofessional attitude became very BAZARRE! Brian has not refunded me! Good thing I have all our discussion and business in texts... Everything is in proof...His unprofessionalism, his text that he would refund me, no reciept of refund, the frame he left sitting in the driveway that he broke (couldn't admit that was why he needed the extra cash)..and another bazarre text he responded, "HaHa, LMAO" when I said I was disappointed because I trusted him and now I'm screwed. But he did follow his word on one thing..so Thank u Brian.. noone would have ever known this was touched or fixed!

Even the owner gives his business 3 stars. Loser.

Great place but the woman who I believe to be Cindy was letting loose racial comments as I walked in. She refused to help me and gave me a difficult time. Great products and the other worker Jose was very kind to me and answered my questions. Sadly 1rotten apple spoils a bunch. I will not be returning to the store due to the sheer ignorance of that employee. If that's how they prefer to do business it's worth spending extra at home Depot and Lowe's. I am just disgusted.

GTS Windows and doors recently installed windows throughout my house. The quality of work was great. I would highly recommend GTS. Work site was left spotless and workmanship was amazing. I have nothing but great words to say.