Automotive Repair

I arrived and asked if they could SMOG my truck and it was done quickly and efficiently. Going to bring it back to have it serviced on a regular basis.

Driver hit my car door while opening their door, saw he did, and left.

Excellent service! one of the best mechanic that I have known in the area.

This place is a bunch of crooks. Touch screen stopped working in my '13 dodge ram. Took it in here to see what was wrong. They took my truck for about 15 minutes, figured I needed a brand new radio, quoted me for $1500 and also charged me $60 for 15-20 minutes of "work", while they did absolutely nothing to it. I then went to Woodgrove dodge down the road, walked in without an appointment, they "updated" my radio, FREE OF CHARGE, and everything worked fine. Pretty pissed off to say the least with Nanaimo Chrysler, I tried complaining and that only gets a person so far, so I had to write this review. DO NOT GO HERE.

Excellent services!

If your semi truck needs repair this is the place.

It is hard to trust a mechanic...but I a making a exception with Velaz Auto Repair, they have fair pricing, good practices and honest... They don't try hard enough to sell their services which is good... They provided what you need, NOT what they want from you. Darrell seem to be.a very decent and honest guy, I always deal with him.

Really amazing group of down to earth people willing to go the extra mile to help in any way they can. Big thanks to Dane for pointing me in the right direction as to what tuner for my truck would be a good route and why. Great pricing and lots of knowledge and experience spread throughout the company to easily land Supertech as number one in Nanaimo. Thanks Mike and Davina!

Always enjoy working with Chris and the guys at Simson Maxwell in Nanaimo, they are very dependable and thorough.

HONEST HARD WORKING PEOPLE

This is the best mechanic shop by far! Tim Patton and his team were very efficient, personable, and genuinely cared about getting us back on the road quickly once our RV was towed in. We chose his shop based on other RAVE reviews and our instinct. Thank God we did! We plan to return to him for future work even though we don't live in town. Our repair took over a day (due to parts) and Tim let us "camp" in our RV on site and the next morning his wife even brought my kids gummy bears. What a GREAT guy who truly DESERVES YOUR BUSINESS!

What a disappointment... I'm the owner of a trucking company from the East coast. I worked with this shop over the years and made them my shop in the Los Angeles area. The shop manager there, Steve, gave me the confidence I am dealing with good, and honest people. My drivers feedback was also positive. I gave this shop all my business when my trucks was in the L.A. area which is pretty darn frequent. My confidence shook when I was charged $132.26 to replace a hub cup on my trailer. Money don't grow on trees in my line of business. Why would you charge me $50 more than a TA would? this is the simplest job ever. Takes 10 minutes to replace a $20 item? Steve told me his boss has a 1 hour min policy. I paid the guy thousands over the years without questioning him or his integrity, but this? this made me wander. And so it happen that a Turbo that Steve replaced failed 3 months later under warranty. And this is when I discovered that Steve charged me for a remanufactured turbo $2983.39 when the same part cost me at my dealer $1700. I'm sure Steve dealer prices are as good as mine if not better. I understand markup as well. We all got to make a living. but to make almost $1300 in markup on a loyal customer? Just because I put my trust in them and didn't call my dealer to compare prices? What do I need to make from all the prior charges I paid in the thousand and thousand? Shame on you ATS. Shame on you Steve. You lost my business forever. Not to mentioned how you hurt my feeling with your thievery. How many time you invoiced me in the thousands and I mailed you a check promptly? We are honest people trying to make a buck in this shi*y industry. I guess we live and learn...

Great service. Hard working staff.

Addressed all my concerns

I have been a customer since 2005. Always happy with the workmanship. Always available to answer my questions when needed. They put in effort to diagnose problems correctly the first time.

Great place friendly staff. Will bend over backwards too help you