Beauty Salon

These men are fabulous with a straightening iron!

On Friday 3/2, I asked for a long bob with bangs from Alex at Regis serramonte. After I got home and brushed it myself, I noticed the cut was extremely messed up. My long bob with bangs is a short bob in the back, then an abrupt transition to random length on the front. The hair that was cut isn't even--I combed out several sections at least 3/4" longer than the hair in the same section. It seriously looks like my little nephew grabbed the safety scissors and cut my hair overnight. I made an appointment this morning for tomorrow with Lena. I got a call at about 6:40 saying she cannot fix it, only a manager can. The woman who made the appointment said that managers AND "master stylists" can fix bad cuts. Both Alex and the manager are out of town until Saturday. I called Regis corporate at Lena's suggestion. He took my information, and district manager is to call within 24-48 hours. I don't think any of the $85 I spent will be refunded, and at this point I get to pay someone else to fix Regis' mistake because everyone is conveniently out of town. I explained to every single person that I have business travel on Thursday and cannot attend a conference with "I cut it myself because I'm an art student"-looking hair. Alex was over 30 minutes late for my original appointment too. Though it was booked same day, the person on the phone who took the appointment confirmed the time. 10-15 minutes is understandable. I wasted a lot of time, money, and about 18" of hair on this mistake that Regis refuses to accept responsibility for and fix. (I realize this is a straight copy/paste from my Yelp review, but I am a real person, and this cut was so bad that I'm upset enough to go to several different sites and put this Regis, the stylists there, and the lack of response from corporate out there for others to make informed decisions.)

Kim is great! Always get a good cut here.

Ann is the most compassionate Hairstylist. She genuinely loves serving a client's needs and her shop has the most adorable vintage items....there's hidden gems that have to be worth something!

Maria is the best. Ask for her to cut your hair.

Always a good experience

The owner its really nice . Great customer service nice atmosphere recommended

Thank you David! Great haircut place

The very best!

Great haircuts, reasonably priced.

Lisa's good!! I've gone to her countless times.

I called ahead for Olivia. She was efficient and I had a lovely bob haircut. I have thick straight Asian hair and was very pleased on the way she handled and trimmed it.

Always superb service and hair styling work!

I went to this newly opened hair salon, with great service and exceptional haircut, clean and modern. Would recommend.

First of all the Spa is lovely and as nice as going to a regular spa at a 1/3 of the price. Comfy robes and towels--wonderful complementary sauna. Facilities are great! My massage therapist J (don't know if i can mention her name) did Swedish massage and was very professional. I wish I could do this every week! Top Notch!

My go to salon in Monterey. Cathy is amazing with curly hair and knows how to make it look fabulous. She does the dry cut method, which is exactly what us curlies need. She has good attention to detail while staying on track to keep you on time for the rest of your day. I'd send anyone of my friends or family her way in a heartbeat!