Cabinetry

I would like to say off the bat Prime Kitchen Cabinets is a great company to deal with. We had a full kitchen install, bathroom vanity and two custom closets and we couldn't be happier. There were some hiccups like any large project and Victor stood by his word made everything right and we are beyond happy. The cabinets are completely solid and the quality is some of the best I have seen. Thank you Victor for all your help and hard work!!

We ordered a new quartz countertop from Green Castle. Service and price were excellent. Friendly, knowledgeable and professional staff. We are very pleased with the quality installation and would highly recommend their service.

The cabinets were ok, but the Installation crew was incompetent. It was Dec 11, 2014 and cold, so the crew did all the cutting inside the house. . There was a constant layer of sediment then and for 3 weeks following the installation. My husband is disabled and was confined to a chair in the living room for the entire 6 hours, as they had piled the cabinets around in every previously available space. I was able to climb over & under the furniture to move to another room, but my husband was trapped. He coughed incessantly to clear his lungs as he fought to breathe. The crew could use the carport for storing and cutting the pieces but they wanted to stay warm. Because of the cutting, they kept the door open. I tried to close it for my husband because he was impossibly cold, and couldn't move around enough in the chair to put on a coat but it became difficult to breathe. The next day, when the counter top company arrived, they told me that they NEVER saw or cut indoors because of the sawdust it creates, and did it outside the front door and in the carport. I discovered that the Cabinet installers made a mistake and made the height level with the stove forgetting that the 1 ½ inch countertop still had to be added. Since the countertop was glued on, and everyone was booked solidly until Christmas, I had to hire a handyman to come in and raise the appliances 1.5 inches so that they were level with the countertop. The higher counter is great for women who are 5’8” but I am short, so it is a bit of inconvenience that I have had to get used to. From that point on, my husband breathing problems increased, and 2 months later we discovered that lung tumours had metastasized and he was put into Palliative Care. He passed away in September never having the opportunity to enjoy the new kitchen. The cabinets are a great deal for the price, but I could never recommend them unless different installers are used. It can’t be blamed entirely on communication problems due to language barriers.

Simply superb work. Careful, experienced, thoughtful. Chuck has such a great feeling for wood, Barb is full of great ideas

They did an excellent job ! Very fair price with such high quality product , definitely recommend them to my family and friends!! Good job guys!

Excellent quality and very friendly service both in store and delivery/installation. It took a bit longer than expected but was custom order and well worth the wait!

Did our office counters and did a fantastic job. Great attention to detail, would highly recommend.

Sane person came and helped, answered all our questions, ferey knowledgeable.

Even one star is too much for this company. I trusted their salesperson Fred when he provided me with a quote for my project. I even went to a builder's house to view the product and get feedback on this company before giving them my business. To my bad luck, they don't' treat all their customers the same. Although Fred did my quote i somehow ended up working with Charnjit (one of the owners). I had specifically mentioned that i wanted all pine and maple product used for my house. They used MDF in some locations. When i questioned Charnjit on this I was told the for the upper boxes of the kitchen they use this material as those cabinets have glass and the pine color would show through and not look good. I was not told this when the quote was done. I have a strong feeling that they didn't do all my doors in maple either. One of the drawers in my powder washroom came slightly chipped and i could clearly see it was not wood. Again when i questioned them on this, they simply changed the drawer door with no explanation. On top of this i had a super long list of deficiencies. Mostly it was related to paint problems such as the colors being mixed up, some pieces not being properly painted, lots of visible unsightly marks on the darker colors. After a year of living in the house, i can really tell how bad the quality of their job is. I have so many chips of paint on doors showing the bad quality of paint, one of my cabinets has soaked a little bit of water as its too close to a sink, making it all puffy which means the material used is not wood (why didn't' they advise me not to put a cabinet to the counter near the sink?) not to mention the stuff they they never came back to fix from the deficiencies list. To anyone looking to give them their business please DON"T. Although they have an A+ rating with BBB they definitely are not A+. They may be honest with some of their big builders but to the small people they will not be honest and will take lots of shortcuts like in my job to make money for themselves. They are dishonest and the quality sucks!! I will never go back to them and I hope that this review will help someone else stay away. How can the owners of a company promise you maple and pine and then take shorts cuts and deliver a cheaper quality material knowing there is no way of checking for the clients to make sure what they are getting is what was ordered. Such dishonesty!

I bought custom kitchen cabinets for my house through sunrise kitchens and I couldn’t be happier!! The process was simple and the cabinet quality was the best I’ve ever seen. No regrets!!