Car Rental

Outstanding staff, top knoch customer service from the manager this weekend. Will be back for that reason alone!! (posted to the wrong office with original post in West Kelowna although I'm sure they are great aswell)

The worst customer service. 1st the lady was very rude, she complained because according to her, we wanted to rent at 8am, she didn't listen to us, we were wrong. Actually we wanted to rent at 4.30pm, i was working this day so impossible at 8am, and we called before coming to say we will be late because we had to wait about 40min a taxi... 2nd we did everything by phone, to rent the car, when we arrived gave all the papers, we couldn't rent the car, and for the lady it was our mistake, we could feel she thought : stupid customers, they are liars... I was so annoyed I became rude, this rent was very important for me, and she was so rude with us so... We went to the insurance to have a refund, and actually we could rent the car (policies) This day an young woman was training, she was very stressed, i can understand with a boss like that : bossy, rude and she doesn't know her job !

I love the customer service at this location. Use them in winters. They go above and beyond. Even a call back to me confirming again, insurance took care of all and no cost to me.

I've dealt with a lot of car salesmen over the years, 99% of them I can not stand. Most of them are looking out for their next paycheque. This is not the case with Charles. He is very knowledgable and helpful in finding you the right vehicle for your needs. If you are looking for a new vehicle, your next call should be to Charles.

Good ppl charge too much tho

Very helpful for my Mum....

Thanks for the hard work and dedication from Larry and staff!

Best prices!

Great company - always helpful!

Good service

Blew my husbands tire and these guys saved the day! Awesome service!

The employees here were very friendly and helpful.

Our van started to overheat as soon as we got to Osoyoos. Called Dean's garage Monday morning and got Dean to check it out. He ad the part ordered and the van repaired in under 24hrs. GREAT SERVICE. REASONABLE RATES. HIGHLY RECOMMEND Thanks again

Remember, it's easy at TZ

Good service

All worked perfectly. Great service, great response

Great