Car Rental

Avoid this Avis at all costs, especially if hiring an Auto! Grossly incompetent, poorly trained staff and terrible customer service. Although booking months in advanced, we arrived to be abruptly notified they had no cars available. They had allegedly contacted me but when pushed, they had no number or email on file. Their only solution was to give us a refund and try hire a car elsewhere. After an hour of negotiations and talking them through how to do their job, they finally found a car at a nearby Avis. This collection was also a nightmare, they hadn't actually informed the other branch that we were collecting the car so when we arrived it had been allocated to another customer. We eventually managed to find a vehicle after some more negotiations and drove away with a car that had neither had the chance to be cleaned or refueled. I was happy to just to get out of the hell hole that is Avis though.