Cleaning

We took our feather duvet which was one month old into the cleaners because the cat had been sick on it. When I picked it and got it home the stain was still there and I realize that not all stains can be removed. But the duvet was nothing but lumps - all of the individual segments on the duvet were all lumped together. We phoned the cleaners and Jim the owner gave us some song and dance about this was caused by feather mites clumping together to get away from the heat process. He must think we are idiots. Then he said if we shook it a few times it would straighten itself out - we already had and nothing had changed. He did offer to do it again but it was already ruined so there was little to be gained by doing the same thing again. I went into the cleaners to talk to Jim in light of the fact that I had paid $34.60 for my duvet to be ruined however he wasn't there so I talked to the customer service person at the desk - her response to the problem - Oh Well. I said - Sure it's Oh Well when it is someone else's money. Don't expect to get a professional job from these people nor any kind of customer service.

As a few reviewers have mentioned, Not that great dryer and very rude staff. Not going back to this place again.

Best carpet cleaner in the world

Excellent service, thank you!

Awesome people, worked really hard. My place has never looked better :)

Victoria Carpet Care is one of the best businesses I have ever worked with. They are professional and their work is amazing. Not to mention, their staff and the owners are absolutely great. If you need your carpets, rugs or upholstery cleaned you have to give them a call.

Marc was extremely friendly and professional. His work is of exceptional quality and has fair pricing. Canadien français aussi!

Quick, clean, and all pro. I've hired them for years and am always happy with the service.

Great Company, quick to respond to needs and professional service!