Flooring

Great place. Fabulous designs, colors & textures. Knowledgeable staff with practical, creative ideas for every price point. I love to just walk through and enjoy the displays.

Had them lay vinyl throughout our entire home. Within a month it was peeling up, developed foot long bubbles, and continues months later to have new long bubbles. Called them within the month, and now, over two months later still not resolved. The individual that did the estimate did come out, and after suggesting that water may have done this, we clarified that we mop with a dry mop, have not had any flooding, and the crawl space under the house is bone dry. You can also see the press board texture through the vinyl. When we got the estimate, they said they would put down a layer to smooth out any areas. The vinyl itself is fine quality, but the installation was a disaster. They have agreed to come out and repair it, replacing the floor in one room, but I have called back three times since they promised to repair it. Still not even scheduled. At this point we would be satisfied if they came out and ripped up their vinyl and gave us a refund, leaving us with bare press board floors! I realize Smith Tile just sells the product and contracts out the installers, but we wrote only one check, to Smith Tile. Until this gets resolved, I will be sharing this experience with all sites. Over three months is too long, and we have been very patient and professional. For those interested, I have the hi-resolution images as well.

Very professional and very good customer service

My wife and I selected Dramis Hardwood Floors to install and finish 3700 square feet of 3 1/4 inch wide white oak flooring in our home. We had previous experience with having hardwood flooring installed in other houses years earlier so we were somewhat knowledgeable of what to expect. In addition, I am a retired engineer and did a lot of research on wider plank hardwood flooring installation since this was a much larger job than we had previously had done. Dramis has been our best experience with hardwood flooring installation. The craftsmanship of his installers was excellent, and the workmen were always kind and courteous. Our house has a long continuous run along a walkway and the flooring on the opposite side in the kitchen area and breakfast area is common. The installers had the experience, knowledge, and skill to make the flooring match up across the whole area without using a border in the breakfast room door threshold. Using a border in a threshold so mismatched edges are not quite as obvious is done by unskilled installers. For those who do not understand what I'm talking about, the level of skill it takes to make sure all the edges line up perfectly across room breaks represents the highest level of wood flooring installation. Only the very best wood flooring installers are capable of doing it. The installers asked for permission and explained certain things they wanted to do to make for a better install, like undercutting along the base of a balcony railing instead of using additional pieces of molding to cover the edges of the wood flooring. That undercut came out looking great.The finishers did a sample stain area for us to look at and approve before staining a whole room or floor. The installers answered a lot of questions I had about stair treads and risers. The whole Dramis team has a wealth of knowledge and experience. All wood flooring companies are not the same. Dramis is obviously in the top tier of craftsmanship, and a company, in this day and time, that shows that level of experience and skill deserves acknowledgment, one of the main reasons I am taking the time to write this detailed review. We heard about Dramis from our sister-in-law. She suggested we check him out before making our decision. When my wife and I first met John Dramis in his office, he answered all of our questions and explained their installation process. He made us feel like he really wanted our business. My wife and I made our decision as soon as we left his office. We could tell he was the person we would trust to take on our largest wood flooring upgrade to date. Our experience with John Dramis, his office staff, and his installation crew exceeded our expectations. Without hesitation, I highly recommend you meet with John Dramis before making a decision on your hardwood flooring installation. We are certainly glad we did. Our floors are beautiful.

They are always a pleasure to deal with and have a large selection. Ready to give advice, and will work with you to find what you want.

Brad was a great help in the purchasing process.

Great customer service the sales person was really helpful and friendly

Paint and building supplies . Very helpful .

I used to buy fabrics here [about six years ago, I guess] and they're the BEST to buy them. VERY cheap prices for fabric of amazing quality. When my niece was a toddler, I would sew entire little wardrobes for her and Washam's was the only place I bought my fabric from. Like I said, haven't been back in several years, so hopefully they haven't changed!

I'd give negative stars if I could! The service here is absolutely terrible! I know I'd never shop here again!

Owners are super nice people!

Very nice greeting and nice people