Locksmith

I have worked with this company for years. They have keyed all the businesses that I work for. Great customer service and always gets what I need done. I have never in the 13 years I have used them had a problem.

The only locksmith we use for our apartment rental business

Super helpful and knowledgeable! Definitely coming back for anything I need to secure.

Called them to unlock my toolbox at work. Had it done within an hour, including running back to their shop to get the right tool to remove the lock.

Doesn't work

Friendly courteous A couple of keys made. I shop here again!

Beware of these towing company. Last winter my car skidded off the road straight in to a snow bank. and got stuck. Everything was intact and there wasn't even a single scratch on my car due to driving in to the snow. Even the number plate in front of the car was intact. Because there was absolutely no damage, instead of calling the insurance company, I called my road side assistance company for winching service who dispatched Preferred Towing of Sarnia with a flat bed truck. Tow truck driver was completely inexperienced and ill-equipped. He did not clean any snow around the car at all. Instead of winching the car straight out just like the way it went in, tow truck operator tied a sling around the rear passenger side wheel of the vehicle and started winching side wise in short bursts right over the heaps of tightly packed snow and the snow bank. There was a time when the car no longer moved towards the tow truck and kept on getting jammed on the snow bank, but the tow truck operator continued his attempts to winch in short bursts. At that point the worst thing I could imagine happened; instead of my car moving towards the truck, the whole flat bed tow truck moved towards my car, and right then I was sure that massive damage has now been done to the rear wheel, linkage, guards at the rear of the wheel and rear bumper. If I had the slightest idea in advance about how this tow truck company and their drivers work, I would have video-ed the whole operation. Once I challenged the driver about why he acted so irresponsibly he completely denied that he caused the damage even after the fact that we both walked around the car, before he started winching the car, and we both noticed absolutely no damage. Just for the sake of argument, even if I accept that the damage was already there, then why would he even tie a sling around a broken wheel; so the obvious conclusion would be that the wheel, bumper etc. were absolutely intact, and that's why he went ahead and tied the sling around it. When I called the office of Preferred Towing, as expected, their office staff told me that I have no proof that the their operator has broken my car with his wrong winching technique. When I filed claim with my insurance company, they did repair my vehicle, but this year my premium will go up just because of this irresponsible and untrained tow truck operator of the Preferred Towing Company and that too due to absolutely no fault of mine. I urge people to stay away from this towing company unless they have absolutely no other choice.

I meant to give this company a five star...one of the best companies I have used for towing...fast, efficient, friendly, reasonable and amazing customer service. I highly recommend! Deb Albrecht

Fast service, fixed keys that didn't work quickly with no extra charge