Locksmith

We needed a locksmith ASAP for an emergency situation. On their website it is advertised that they are available after hours for emergencies and they DO NOT provide any # to call. Because no one answered & no one called me back after I left a message, We had to call a locksmith from Winnipeg & it took them 30 minutes to get here. It was an awful experience trying to deal with this company.

One of the WORST experiences ever!! My father in law died and the lawyer informed us to get his door re-keyed, so my brother in law called Little Lock Shop. The guy told my brother in law he would be there the next day between 9-930 am and quoted him at $80. The next day my brother in law shows up early but the locksmith doesn't show up until 12:20 PM! He had tried to call him MANY times with no answer. My brother in law was 3 hours late for work as a result. No apology was given. Then after he is done the work, he tells my brother in law it will be $160 - double the amount he had quoted over the phone!!! He paid him $100 and told him he would come drop off the balance owing at 11 am the next day because that was all he had on him because he had been told it would only be $80. Then he notices that the locksmith Damaged the door during the install!!!!!! So my brother goes there the next day to pay the locksmith and the locksmith is not there. Even though he told him that he would be there to pay him at 11 am. Then my brother gets a threatening phone call saying that - it would be a shame if someone removed the lock while no one was there. WHO DOES THAT????? My brother was nothing but nice to this guy, even though he was Late, dishonest about his quote, damaged the door, then threatens to come steal the lock off the door because he wasn’t available to accept payment when he was told a specific time he would be paid!!!! So then my husband calls him and says look, you did a job, we will pay you what we owe, can you come meet me so I can pay you and you can look and see what can be done about the damage to the door. Again, all very polite. So the locksmith shows up to meet my husband and the guy is nothing but rude, argues with my husband, denies that he did the damage, but then after arguing for almost 20 minutes, he admits that YES, he damaged the lock! My husband kept asking and pleading, how can we fix the door, I need to get the door fixed, how can it be fixed, already knowing this guy had No intention of repairing the damage that he had caused. So then the locksmith starts taking the lock off the door. My husband thought maybe he was going to fix the damage, but no! He takes the lock, gets in his vehicle and drives away!!!!! Leaving my husband with no way of locking the door!! As if it wasn't hard enough to have a death in the family, now were dealing with this!!! WORST person we have ever dealt with, I have NO idea how this guy stays in business, such an awful and dishonest person. ZERO customer service! We are very upset.

This company is above reproach. Every time I have dealt with them wether it be for business or personal, I know that they will deal with me respectfully & honestly. Their keys & locks last longer than any you buy at Hardware stores.

It's Saturday morning and we were locked out of the house that we are house sitting at. The dog was locked in the house overnight. We called nearly every number on google,but ACTIVE LOCK AND KEY were the ONLY company to respond or willing to do the job. He came out immediatly all the way out in St Clements from Winnipeg. Thank you!! And the dog is grateful too! RECOMMEND!

Got my keys cut no problem. Easy and affordable.

Had numerous keys, locks,deadbolts too much too list always done in a great manner no srewing around.. Have lots of rentals and cars superb service

Great service !

I've used James and Redecopp Security for several jobs and at more than one residence. Rekeying locks, changing deadbolts, adding locks and upgrading to digital deadbolts have all been done with attention to detail and quality workmanship. James is efficient at what he does, courteous and professional. No doubt I will use him again and recommend his services to friends and family with confidence. He knows what he's doing.

Small store, but extra large service.

Absolutely incredible service! I was totally amazed.

I have used Surelock on numerous occasions from losing a key, needing to get into a car to changing a lock at a business and they were able t to same day service and got me out of a jam . Don is very honest, courteous and friendly.