Mold Removal

Horrible experience with this restoration and construction company. We had a house fire on March 25 and some of our clothes and other stuff were taken out by this restoration company and it has to be cleaned. They did some work on the damage during the fire. The issue is the contents they took out from us some has sentimental values but then we have to keep chasing them how will take them to return the items and yes it was almost 3 weeks and they kept promising tomorrows. Now when they say this date we assumed that they will bring it and then sure a returned call saying next day. Well when someone says they show up of course we also cancelled our appointments to accommodate that day but it is so depressing when they wont show up. How long thus those items to be cleaned rather than many weeks. Once we said that we will declare those items a loss to the insurance then they change their tone. They supposed to finish the renovation on the said damage but nobody showed up and we have the cheque from the insurance waiting for over a week and suddenly they call to go ahead with the renovation. Weve been waiting and waiting for them to make the arrangement. We already suffered from the fire and the loss and then this company that doesnt know how to prioritised their customer. I would not recommend this company to anybody at all. Its not worth having to deal with this kind of people. We had the pain and sufferings dealing this.

Great folks, professionals through and through

This companies truck was driving on 401 and making lots of black smoke polluting the air badly. It is funny and sad at the same time looking at their name on the truck. Very unenvirocore I should say.

I recently had a pipe leak in my basement and unbeknownst to me water had gotten between my cement floor and the vinyl I had laid. By the time I realized that it happened and mould had formed. I contacted Patrick a pure clean Branford and he had someone at my house the next day to remedy the situation. Jamie, the young man who Patrick sent was on time, professional and courteous. Jamie remedied the situation in just over two hours. I definitely would recommend this company for anyone who found themselves in the same situation.

This is a solid business offering high-quality service. I used them twice (water damage both). Amanda and Chad were both extremely helpful, and gave me reasonable quotes and rates, as well as clear explanations of the issues and the work that had to be done. The actual crew that came to do the work did it very well and efficiently. I would not hesitate to use PuroClean again.

If you want the best restoration company around call Mark and his crew. SERVPRO Jefferson County has been in business for a long time. Helpful, efficient and very knowledgeable.........