Mortgage

Fast and friendly service

Great local bank with heart! They do it all. They are definitely part of the community through their giving programs and even have a matching-funds program that helps foster philanthropy throughout the community.

I love this bank the people here are so friendly, and they remember me every time I walk in its warm familiar welcomes. Gotta love small town life! :)

Lots of selection and decent prices.

This is my 3 bad experience with them, The first was a car loan, I applied for a car loan, called back in the morning to check status, it was still processing. So I decided to apply with Alaska USA also, I got a call back from Alaska USA 4 or 5 hours later, and was approved. I called True north to check the status to compare, it was still processing, an hour or 2 later they called me and said I was approved, but they would only cover 80% of the car value, Alaska USA covered 85%, and the interest rate was a little less too, So I went with Alaska USA. The second time, I applied for a credit card on the website for $4500, it said I was approved, I called back the next day and they said I wasn't approved, I got upset and hung up, then then called me back later and said they approved it. (So they fixed that one) Then the 3rd time I applied for a consolidation loan, my credit score isn't that good but I haven't been late on payments) again I applied to both True north and Alaska USA, and agian alaska USA got back to me fast and approved me, true north took longer and didn't even approve me.

Don, the new bank manager really takes an active role with his customers and staff. I appreciate good service when I go in for my business banking.