Movers

Excellent insulating products and a nolegable staff.

Took care to ensure furniture didn't get damaged!

Very friendly and great service

This phone number does not belong to the company it is someone’s cell phone number and they do not appreciate all the random calls asking for moving stars the phone number should be removed

Arrived on time. Efficient, professional, & courteous.

This team is great I really appreciate there patience with us and their work. They are outstanding.Thank you so much

I was very happy with service I received rom the Van Line, no issues whatsoever. They were on time, friendly and very professional in the way my home and furniture was treated, The packing service was done over two days and haulage the following day. I recently finished un-packing and didn't encounter any breakages. A huge thankyou, to James, Greg, Mike, Carolyn, and all who contributed. All the best. I can be contacted for a reference anytime.

The gentlemen that came to do the actual moving were great. Did a good job. no damage to anything, we're very nice people to deal with. Unfortunately I can't say the same for one of the owners, Grant. He wanted to come out to see what all needed to be moved. Was supposed to be there for 5:15 pm on Saturday of the long weekend. Didn't show up until 10:15 pm. Said it was because he's a single dad, really busy. Tried to give him the benefit of the doubt and be understanding as I have friends who are single parents and I understand the struggle. I paid the deposit to have them out on May 27 by 9:00 am. As he was leaving, I mentioned that we were probably too late to go to the fireworks with the group we were now very late meeting and just cancelled on. He then mentioned "Yeah, that's what my kids held me up for, they wanted to make arrangements to see the fireworks at the Forks sunday." Nice, so your plans are fine, mine were screwed waiting for you. I digress. Roll around to May 27 when 9:00 am comes and goes, as does 10:00 am... 10:30.... Text Grant. No answer. Call him. No answer and can't leave a voicemail. My husband call's the office, they seem to have no idea what we're talking about but will call back. No call back. Call again at 11:00 am, woman who answers says they're on their way. We ask about a reduction in fee for lateness. Says we have to work it out with the owner and that she's just a volunteer (a volunteer answering the phones for a business? Fishy, but whatever). Call him again, phone is now shut off. Guys show up at noon and Grant finally calls me back. Starts in with the excuses again. I ask him for a discounted rate since we have just waited 3 hours, combine that with the 5 hours the weekend prior, it's the equivalent to a work day. He says he won't give a discount, starts in with the excuses again like the original mover hurt himself (which contradicted what the lady who answered the phone had said who advised someone didn't show up for work), he's a single dad (what this has to do with anything I'll never know), he was driving around on a fork lift, he started at 6:30 this morning, and so on. He then proceeds to throw one of the movers under the bus saying it was his fault they were late and refuses any kind of discount (proceeded to tell me he pays $40,000 in land taxes and can't afford a discount). My husband got a bit vocal because Grant wouldn't listen, wouldn't stop talking, which wasn't the right thing to do, but we were so frustrated. I took the phone back and he just kept talking over me, so I just hung up. I apologized profusely to the movers that were there and doing a great job, bought them some Tim's as they were truly wonderful. As someone in a branch of the service industry, when my product isn't there by the promised time, I apologize, explain myself and instantly offer a discount for the inconvenience. The thing is, I'm normally the most passive person and I get walked on a lot for it. When he was 5 hours late the first time, I should have cut it there. If someone had just called at any point saying "I'm sorry, we're running late", I probably wouldn't have expected some kind of recompense, this review might have been a lot shorter, and a lot kinder. Oh, and low cost? Nope. The other quotes I got were $100 an hour and truck rental of $50. I paid $450 and it took 2.5 hours. Sorry for the length... just thought you deserved to know what you were looking into.

I've used Doug in the past several times with no issue. Today, when 240 yards of topsoil were to be delivered, he didn't show up. After calling, he came down for a quick site visit. He called us idiots and swore at us and threatened to punch me in the face. I was assertive but never aggressive and never swore. His actions are beyond reproachable. Don't work with this ticking time bomb. EVER!

Trying to work with dispatch and then the driver for pick ups has been awful. Putting in way to much time for simple tasks. They do not attempt to help poor customer service and relations.

I work here

Storage containers you can rely on. BigSteelBox are very durable and provides as a great storage alternatives when you're looking for extra space to store seasonal items. I use my Big steel box to store all my college furniture and misc that has no room in my small condo space.

Shortline was a great choice for my move and I don't think it was an easy one for the guys. After researching moving companies, I felt very comfortable with Alex's company. The furniture calculator on the website was a great tool and his quote was very reasonable. The guys handled everything amazingly. Tyler and Matt are the BEST. Hard workers and knew what they were doing. Thanks so much, Lavona

Orderered a dishwasher online from the Hudsons Bay, Rolly's transfer was the pickup point. Very simple, look for Hudson's Bay sign pointing to door, ring the bell, showed my paperwork and off I went, seamless. Oh yeah, they ask for ID, which isn't a bad thing.

4 hours late. Furniture was carelessly rammed onto the truck, did not bother to use furniture blankets which were readily available. The result was a tear to a leather couch, broken mirror, two broken standing light fixtures and scratches to wood and metal furniture. When I supplied photos of the damages to owner, I received no response whatsoever. Would definitely not recommend this company for anything other than moving boxes.