Plumbing

Highly professional. Clean. Honest! Great work!!

From the time I first called to the end of the job company was very friendly and professional. Kept me informed of what was going on. Work was completed well and within estimated time. Area was clean when working and after completed.I would definitely use this company again.

Not bad in response to request for blocked drain service using snake for 50 feet and couldn't find anything and they tried to snake a breather opening but it was blocked. At that point was advised it's a city issue and to call them. The city came and said this plumber didn't identify where they had snaked it, and it could have been to the roof. Was told I needed to install a cleanout and major excavation at that point. So its all a show to spend more money. But called another plumber who was able to use the proper tool to plunge the breather and the drain issue was solved. Called the office and after some time they resolved it to our satisfaction.

The people there are very helpful

Called because water was leaking behind my bathroom sink. Guy comes over and spends about 20 minutes to figure out that it's just a missing seal. Does't charge me because he could't do much without me having to go buy a new faucet. Extremely friendly and polite. Definitely calling them again for any plumbing needs.

One star is too high. Requested a quote from them and only had two requirements before I gave them the job. One, don't go over the quote and two, make sure you meet my deadline of June 1st. They were going to be about twice the quote, at over 16,000.00, had I not stopped them. I paid them over 10,500.00 and an additional 2000.00 for another plumbing company to finish the work they quoted at 8400. They also were still not done as of Thursday last week, when I fired them. They cried that their plumber had quit the week I gave them approval. That's why they couldn't meet my deadline. My argument is they should have been up front and told me so I could have accepted the delay or got my deposit back and went elsewhere. They claimed that they went over the quote because of unforeseen circumstances. They tried blaming me for not having the CSA approved faucets. My argument is they half assed the quote. I provided plumbing diagrams from a reputable engineer that was 100% approved by the city with no modifications required. The plumbing inspector was also only a phone call away if they weren't experienced in salon plumbing and requirements. Had they done their homework properly, they would have known without a doubt, what had to be done. The plumbing inspector made sure they were well aware what they would have to do when he did his first inspection, yet they still installed the incorrect fittings and tried to blame the inspector for it. They arbitrarily create additional invoices without approval. They're unavailable and don't return phone calls or respond to emails when you're trying to confirm when they actually plan on working. They invoice you for work that they haven't completed and then magically they're available to email you, requesting payment for the work they haven't completed. The end of the day this was a great life lesson for me, one that you don't have to experience for yourself. Do yourself a favour and avoid them...

really great service and great products. reasonably priced

Great Service......Great value.....I would highly recommend them !