Travel Agency

Its my first review . Gaba travel has very bad customer service. I called so many time and they said that they will call after 10 min but they never call. Some time they put phone on hold and after that they disconnected. If customer call back with same number, they will not attend call.

Mr. Malick is very accommodating person. No rush at this place, they do whatever you want.

Excellent agency!

It's easy to feel like getting a good deal on travel arrangements is a game. Do I book early? Do I wait for a last minute seat sale? One never knows how full the plane is or if you would have gotten a better deal has you waited or booked early. What I can say about this agency is that each time I have booked a trip; this agency comes in at least $100 cheaper on all options. I have two trips booked this year for 2018 (Mexico and Europe). Best prices for both hotels and flights! Staff is extremely helpful/capable and will make sure you walk away winning on a great deal ! I am constantly price shopping and I can with complete honestly, this agency works with you to get the deals. I highly recommend calling them to price quote whatever trip you have coming up. I know you will be pleasantly surprised and delighted. Talk to Nancy or Julie. Happy Travels!

Olivia at Metrotown location is professional, she would go above and beyond to help me clarify and smooth out my cruise experience. I feel I can trust this center to give me the best deal and service I look for without fearing for hidden info and charges. Positive and helpful staff, I will come back again.

You get what you pay for. Never have I ever understood these words as much as went I went to Silkway Travel. When we walked in, the agents were on their phone chatting away without ever glancing at us or acknowledging us.After 15 minutes, we finally talked to one of them, but only after we took the initiative. The prices on the posters were COMPLETELY wrong, and we were given worse service than when before. The agents then hastily put our names down and demanded payment immediately. We said we weren't sure yet because this was a lot of money. They said no money, no cruise. Reluctantly we gave our money hoping we made the right decision. We received a phone call saying we come retrieve our documents for the cruise. We were indignant. We were moved to windowless rooms when we paid for suites with outdoor views. When we stormed to the agency, they just shrugged their shoulders and replied that too bad, it is what it is. That's why they told us to pay an expensive deposit. They knew this would happen and feared customers demanding refunds. They were prepared. After hours of justifying our argument, we were finally moved to a room with a view of outside. We should have been prepared for this, because turns out our room was blocked by rows and rows of lifeboats. That's why Silkway stopped arguing with us. That's not all, the cruise was delayed for 5 hours with safety precautions because supplies hadn't arrived yet. Fortunately, at least we had a relatively good time on the cruise. However, this will be the last time I ever step foot upon SilkWay Travel.

I can't imagine booking anywhere else. I always go to Deedee Sixto and all I have to do is pick the dates and country I want to go to and she does the rest. She handles all the details so all I have to do is enjoy my trip!

Such sophisticated service The Travel specialist Amazing Thanks for the best service Thanks for Dearest Marwa Encouraging us . Always the best Good luck

Always get great service from the employees at travel best bets

Excellent service