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Fuddruckers

Fuddruckers

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3.9 Google Review
330 Plaza Cir, Bossier City, Louisiana, 71111, United States
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Refresh Reviews 3.9


May 16, 2018
Customer service is lacking. Rude person behind the register. I asked about changing from fries to a salad and she rolled her eyes and cancelled at the kitchen and then the cook acted put out, it was only a question not a request. Great food though!

Mar 15, 2018
1) the food itself, once we got it, was excellent. Burger and fries weren't greasy, great flavor, decent pricing for what you get. And the place was very nice looking, and clean 2) my food was fine, but my boyfriend got a specialty burger, "the works", rare. He got the burger, and it was just a plain burger with nothing on it. Was supposed to have mushrooms, bacon, cheese. He was charged for it on the receipt, so they did fix it. Though in fixing it, melting the cheese on it made the burger more cooked than he wanted it. Not a big deal, but still. At least they fixed it. 3) the only real absolute complaint was the bad customer service. Girl who took out order read it back right, but didn't type it in correctly. Girl who was calling order names had to recall a name 4 times (guy was in bathroom) but after the first time was rude as hell. And after that, every name she called was done so in a rude and bitchy fashion, with no patience whatsoever. I understand they were kinda busy, but not enough to warrant that. I worked in the food industry for almost 6 years, and well over that in general customer service, and was a manager for over 4 years, and I completely understand it gets stressful and busy, but that's no excuse to speak to your customers like that. My employees would have been written up on the spot for speaking like that to a customer once, let alone consistently. Overall, I think I'd go back again, but only for the food. They really need to get on there staff about customer service, or start over with a new crew and train them better.

Mar 31, 2018
TERRIBLE SERVICE! The manager and the cashier were extremely rude! The burgers were cooked Well done despite being ordered medium. The girl repeated the order correct but didn't ring up the onion rings. Then we had to go back, order again, and wait. There was supposed to be ranch and they made us get back in line to charge us a whole $0.75 even though they had already really screwed everything up. I will not be back and definitely will contact corporate. Our food was cold by the time I could eat and I couldn't enjoy because everything would be cold then!

Jan 15, 2018
Do not eat here if you are in a rush!!! 30min to cook a hamburger in an empty restaurant two times. Sales staff have no urgency and mumble into the mic to read your name. Avoid if you want to eat quick. On the plus side I did not get food poisoning.

May 16, 2018
Rude employees is an understatement. Took my kids in to get milkshakes. After paying, I checked my receipt and noticed she'd put my order in wrong. Not a big deal, it happens. But when I went to the counter to politely correct it, the girl making the shakes yelled out "GOD D*AMN!" Because she had already started on one of the shakes. I will NEVER be back.

INDUSTRY BLOGS

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Whisky Wonders: An Expedition Across Regions

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Opening Hours

Mon:10:30 am - 9 pm
Tue:10:30 am - 9 pm
Wed:10:30 am - 9 pm
Thu:10:30 am - 9 pm Today
Fri:10:30 am - 10 pm
Sat:10:30 am - 10 pm

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